Strategic Account Manager - Integrated Technologies

Strategic Account Manager – Integrated Technologies - Americas

At Draslovka, we believe in reimagining what's possible. Our mission is to deliver innovative, sustainable solutions that transform the mining industry and leave a positive impact on the planet. We are committed to safety, integrity, and building strong relationships. But none of this is possible without the right people.

The Strategic Account Manager – Integrated Technologies is the primary customer-facing representative for the USA and Canada region. This role is responsible for driving sales of technical solutions to the mining industry, including:

• Cyanide technologies
• Innovative Glycat and other leaching technologies
• Analyzer and sensor portfolio
• AI-powered optimization technologies

The role focuses on achieving short- and long-term volume and margin targets, while building and maintaining multi-level relationships across existing, past, and prospective customers. A key aspect of the role is gathering and leveraging customer intelligence and stakeholder insights to understand competitive positioning in the region.

Key Accountabilities:

• Develop and execute regional account plans
• Generate new business through new account acquisition
• Monitor contract status and improve contracting processes
• Lead negotiations for new and existing contracts
• Coordinate cross-functional teams for bid proposals
• Identify and manage key corporate customer relationships
• Provide demand forecasts and supply chain insights
• Deliver market intelligence via distribution and customer channels
• Develop and integrate regional sales strategies across international markets

Behavioral Competencies:

Customer-Centric Relationship Building

• Demonstrates a deep understanding of customer needs and industry challenges.
• Builds trust and long-term partnerships through proactive engagement and tailored solutions.
• Maintains strong multi-level relationships across current, past, and prospective clients.

Strategic Influence and Negotiation

• Effectively influences internal and external stakeholders to align with strategic goals.
• Leads complex negotiations with confidence, securing favorable outcomes for both customer and company.
• Navigates conflict constructively to maintain positive business relationships.

Agility and Initiative

• Adapts quickly to changing market conditions and customer demands.
• Takes ownership of opportunities and challenges with a proactive mindset.
• Demonstrates resilience and drive in high-pressure, remote, and cross-cultural environments.

Technical Competencies:

Technical Sales Expertise

• Deep understanding of mining industry technologies including cyanide, Glycat, leaching, analyzers, and AI optimization.
• Ability to translate complex technical solutions into customer value propositions.
• Skilled in preparing and presenting technical bid proposals and solution packages.

Contract and Commercial Management

• Proficient in managing high-value contracts (>$10 million), including negotiation, renewal, and compliance.
• Strong grasp of commercial terms, risk mitigation, and legal considerations in industrial sales.
• Experience with contract lifecycle tools and CRM systems.

Leadership Competencies:

Contract and Commercial Management

• Proficient in managing high-value contracts (>$10 million), including negotiation, renewal, and compliance.
• Strong grasp of commercial terms, risk mitigation, and legal considerations in industrial sales.
• Experience with contract lifecycle tools and CRM systems.

Strategic Vision and Execution

• Translates business strategy into actionable regional account plans.
• Aligns team efforts with long-term commercial goals and market expansion strategies.
• Anticipates industry trends and positions the organization for future growth.

Talent Development and Mentorship

• Coaches and mentors sales personnel to enhance performance and career growth.
• Builds a high-performance culture through feedback, recognition, and development opportunities.
• Promotes diversity of thought and inclusive leadership practices.

Minimum Requirements:

• Bachelor's degree in a technical or commercial discipline
• Minimum 15 years of sales experience, preferably in mining or industrial chemicals
• Strong negotiation and conflict resolution skills
• Self-motivated with initiative and drive
• Excellent oral and written communication
• Team-oriented with ability to work remotely and independently
• Solution-focused with strong relationship-building capabilities