Restaurant General Manager

Job Details Job Location: Taco Bell, 1636 Freeway Dr., Reidsville, NC 27320 Restaurant General Manager The Restaurant General Manager plays a key role in the operation of our restaurants. They are accountable for directing daily operations and ensuring compliance with company standards in all areas of operations, including product preparation and delivery, guest relations, maintenance, inventory, team management, recruiting, financial accountability, and creating a positive and safe work environment. Key Responsibilities Creates value for shareholders through efficient operations, appropriate cost controls, and profit management. Maintains highest level of Quality, Service, Cleanliness, and Hospitality by personally interacting with guests during peak hours and ensuring all menu items are always available. Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques, and participates in company marketing efforts. Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies; maintains proper inventory levels and controls waste; plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing, and serving products. Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees. Operates a routine preventative maintenance program; checks, adjusts, and makes minor repairs of restaurant equipment, building, and grounds. Prepares and submits required reports, uses approved projection techniques, cash control techniques, and security measures. Recruits, interviews, recommends hiring, disciplinary action, and termination of hourly restaurant employees, and maintains required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts. Ensures OSHA, local health and safety codes, and company safety and security policies are met. Qualifications Job Requirements Dedication to providing exceptional guest service. Good communication skills, strong interpersonal skills, and conflict resolution skills. Exceptional team building capability. Basic business math and accounting skills, and strong analytical/decision-making skills. Basic personal computer literacy. High School Diploma or GED preferred; College or University Degree preferred. 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility. Other Requirements Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.). The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance. The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance. Knowledge of and compliance with the company’s Human Resources policies and processes. Adheres to the Company and City/State/United States safety requirements. #J-18808-Ljbffr Fulenwider Group