Assoc Patient Access Rep-Fam Med Care-Washington

Assoc Patient Access Rep-Fam Med Care-Washington 7910 E Washington St Indianapolis , IN 46219 United States Shift Day Job Hours Week 1 6:30a-3:00p Week 2 6:45a-3:15p Week 3 7:30a-4:00p Week 4 8:00a-4:30p Week 5 8:30a-5:00p Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state‑of‑the‑art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Qualifications and Experience High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting and/or a strong customer service background (Preferred) Proficiency in all types of registrations (inpatient, outpatient, and emergency admissions) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movements Utilizes EPIC work queue to pre‑register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes #J-18808-Ljbffr Community Health Network