Accounts Receivable Coordinator

Big Ass Who? We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first‑ever patented high‑volume, low‑speed fan. But that name? BOR‑ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah, we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do. Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market. Opportunity Ready to put your accounting superpowers to work at a company that’s literally built on moving air? At Big Ass Fans, we don’t just make giant fans with even bigger personalities, we’re on a mission to make the world safer, healthier, and more productive, one smooth‑running system at a time. And that mission starts with people like you. We’re looking for an Accounts Receivable Coordinator who can keep cash flowing as effortlessly as our fans keep the air circulating. If you’re the type who loves numbers, thrives on accuracy, and can track down a delinquent invoice faster than a ceiling fan set to turbo, you’ll fit right in. What You'll Do Review billing reports to spot delinquent accounts and keep our cash flow spinning smoothly. Reach out to customers via phone, email, or written communication to help bring accounts current—including sending invoices, statements, and shipping details as needed. Collect payments in line with due dates and follow up with the persistence of a fan set to high speed (but always professionally). Identify what’s causing account delinquencies and collaborate with management to resolve them. Troubleshoot and resolve billing discrepancies and customer credit issues. Research and resolve misapplied payments, handling everything from simple fixes to moderately complex puzzles. Maintain accurate records and provide clear reporting on collection activities. Enter customer payments into the ERP system with precision and timeliness. Manage online billing through customer portals such as Ariba, Taulia, and others. Take on additional duties as assigned. What You'll Bring Intermediate skills in Microsoft Excel (you know your way around formulas, not just the fill color button) Strong communication skills and the ability to interact professionally with customers 1–3 years of experience in Accounts Receivable or Collections Highly motivated, detail‑oriented, and ready to be a key player on a collaborative team Ability to stay adaptable and effective in a fast‑paced environment Excellent attention to detail, paired with accuracy you can count on Strong analytical and problem‑solving abilities Working knowledge of billing procedures and standard collection techniques Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application. First 90 Days Every Big Ass Fans employee is essential in working towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90‑day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Accounts Receivable Coordinator: Days 1-30 Complete your onboarding activities, including a 4‑day FANdamentals training to learn about our brand and products. Job shadow team members to learn processes and workflow. Begin hands‑on learning in Epicor Get acquainted with Salesforce and how the AR team uses it. Days 31‑60 Become familiar with an assigned list of customer accounts. Learn the full cash application process. Begin addressing past‑due accounts following the established dunning cycle. Learn the customer credit risk assessment process. Days 61‑90+ Take full ownership of the credit and collections process for your assigned accounts. Communicate regularly with Sales and Sales Operations regarding collection issues. Report root causes of recurring collection issues. Assess accounts for escalation to a third‑party collections firm. The Interview Process Our First Chat: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in-depth, and talk through any questions you have, as well as cover any details that you’re curious about. On‑site Interview: As a final step, you'll be invited to our US Headquarters to meet with the Hiring Manager and cover any unanswered questions. How do you live life Big Ass? Wonder what it’s like to walk through our Headquarters? Click here to get a virtual tour, and while you’re at it, check out Benefits and Perks! Be a part of something BIG You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well‑being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable! Why haven’t you applied yet? Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non‑hazardous environments to avoid injury to self to co‑workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules. If you need assistance or an accommodation due to a disability, you may email us at View email address on click.appcast.io or call us at View phone number on click.appcast.io. #J-18808-Ljbffr