Account Manager/Specialty Account Manager - TEPEZZA - East Bay, CA (Rare Disease)

Career Category Sales Job Description Territory Covers: San Jose, CA No relocation assistance provided for this role. Ideally, the candidate would live in San Jose, CA or within a reasonable daily commuting distance. The ability to travel (drive and/or fly) frequently within territory is required. HOW MIGHT YOU DEFY IMAGINATION? At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Account Manager/Specialty Account Manager - TEPEZZA Live What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs. Responsibilities Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members. Consistently meets or exceeds corporate sales goals. Communicates territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals, Coordinate between accounts and relevant Amgen field teams to support full range of account needs, Educate healthcare professionals and office staff on site of care options. Attends medical congresses and society meetings as needed. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals Successfully completes all Company training classes. Completes administrative duties in an accurate and timely fashion. Functions as a contributing member of a high-performance team. Perform such other tasks and responsibilities as requested by the Company. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications. Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred. Sales experience in Ophthalmology, and/or rare/specialty disease states preferred. Site of care and reimbursement experience strongly preferred. Experience working with institutions and integrated delivery networks preferred. Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs. Approximately 30% travel (may vary by territory), including some overnight and weekend commitments. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline for this position is on 6/30; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range USD - USD Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit and follow us on