Quality Manager

Job Description

Job Description

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

Job Summary:

As the Quality Manager, you will lead all aspects of the Quality function at your assigned location, ensuring alignment with The Company's Vision, Mission, and Goals. You will be responsible for the performance, compliance, continuous improvement, and strategic integration of the Quality Management System (QMS). This role requires cross-functional collaboration to support manufacturing excellence, customer satisfaction, and regulatory compliance. You will also serve as the company's representative during audits and quality-related engagements with customers and suppliers.

Job Duties:

• Responsible for overall product and process quality (QA/QC) for plant
• Supervise quality department (QA/QC) personnel and manage, train, develop and motivate them to achieve overall quality goals and objectives
• Provide leadership for employee relations through effective communications, coaching, training, and development, not only for quality staff but more broadly as appropriate to promote a culture of quality and continuous improvement throughout the plant
• Develop, implement, manage and maintain all aspects of the Plant Quality Management System in accordance with ISO-9001 and other relevant industry standards
• Train organization on documented policy and procedures and ensure training is effective
• Conduct internal audits and management reviews
• Ensure corrective and preventive actions processes are in place and effective leading to QMS System continuously improving to meet evolving needs
• Take appropriate steps to ensure QMS is aligned with actual practice and that all employees are aware of and compliant with their responsibilities
• Collect data, conduct data analysis/root cause analysis and reporting to foster continuous improvements
• Monitor and report KPIs/quality metrics (CoPQ, defect rates, audit findings etc.) and present data to leadership. Drive corrective actions to foster overall process improvement
• Prioritize, lead and work cross functionally to resolve internal, supplier and field non-conformances
• Defines and specifies the implementation of standards, methods and procedures for inspection, testing and evaluating the precision, accuracy, and reliability of company products
• Engage with customers on satisfaction, compliance issues, and quality-related meetings or audits.
• Represent the company in QA/QC program evaluations, questionnaires, and during client assessments.
• Support Supply Chain with supplier audits, supplier approvals, evaluations, supplier non-conformances and resolutions
• Support cost estimating for quality-related elements in bids and project planning.
• Other duties as assigned.

Requirements

• Bachelor's degree in engineering, Quality, or a related technical field required

• Minimum five years of experience in a QA/QC leadership role required in a manufacturing environment required

• Strong understanding of ISO 9001 and related standards; experience leading or maintaining certification required

• Proficiency in interpreting technical drawings, customer specifications, and quality documentation required

• Familiarity with ERP and quality management software systems required

• Strong communication, leadership, and cross-functional collaboration skills required

• Knowledge of inspection tools, quality control methods, and calibration requirements required

• Ability to pass physical, drug, driving, and background check required

• Ability to physically push, pull, and lift 50lbs or more required

• Ability to stoop and bend required

• Ability to sit, stand, and walk for four-plus hours at a time required

• Alignment with company core values required

Preferred Qualifications:

• Master's degree in engineering or a related field preferred

• Experience in leading QA/QC in electrical manufacturing industries

• QMS Auditor/Lead Auditor certification preferred

• Exposure to Lean, Six Sigma, or other CI methodologies preferred

Benefits

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD
• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage
• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)
• 401(k) contributions matched 100% up to 4%
• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided
• PTO and paid holidays provided
• Career advancement opportunities
• Competitive wages
• Family-friendly environment with average employee tenure above five years