Quality Director

Job Type


Full-time

Description

Epsilyte seeks a Quality Director to provide unified leadership, governance, and accountability for quality performance across all operating sites. This is a new leadership role with high visibility and enterprise impact. If you are a collaborative self-starter with a vision for quality programs, apply today to join us and build what's next!

Position Overview :

This role is responsible for establishing consistency in quality standards, analytical methods, and problem-resolution practices, while driving flawless execution of site quality programs. The Quality Director serves as the single point of accountability for quality system effectiveness, nonconformance response, and continuous improvement across the enterprise. Working through strong influence rather than direct authority, this position partners closely with site Quality teams, Operations, Commercial, and Innovation & Sustainability to reduce variability, prevent failures, improve customer satisfaction, and protect Epsilyte's reputation as a high-quality producer of expandable polystyrene (EPS).

Position Duties/Responsibilities:

• Establish and maintain a Global Quality Management System (QMS) that defines common expectations, standards, and best practices across all manufacturing sites
• Provide functional leadership to site Quality Supervisors and Technicians, ensuring consistent application of quality principles while respecting local operational realities
• Establish meaningful quality metrics and dashboards to track performance, identify trends, and enable fact-based decision making across the organization
• Partner with Operations leaders to embed quality into daily management systems, operational discipline, and production decision-making
• Develop and execute a Quality Improvement Roadmap , focusing on scrap and rework reduction, inventory optimization, and prevention of recurring failures
• Drive standardization of laboratory methods, testing protocols, and QA/QC processes to reduce variability and improve product consistency
• Own the Non-Conformance Report (NCR) and customer complaint process , ensuring timely containment, root-cause analysis, and data-driven corrective and preventive actions
• Ensure compliance with established regulatory and product certification requirements (UL, FM, FDA, etc.) and facilitate customer quality audits when requested
• Ensure operational compliance with established raw material and finished product specifications; conduct periodic reviews of product specifications as needed
• Maintain raw material and finished product specifications in our ERP system
• Perform additional duties as assigned or interested

Requirements

• Bachelor's degree in Engineering, Chemistry, Quality, Operations, or a related technical field (certifications such as Six Sigma, ASQ, or equivalent are a plus)
• Minimum of 5 years of progressive experience in manufacturing, quality, QA/QC, or process improvement roles
• Strong working knowledge of laboratory testing, statistical analysis, root cause methodologies, and preventive quality tools
• Proven ability to influence without formal authority and drive alignment between cross-functional and site-based teams; requires a high level of integrity, professionalism, and accountability
• Demonstrated experience building or improving Quality Management Systems in a multi-site or matrixed environment is preferred
• Strong analytical, problem-solving, and communication skills, with the ability to translate data into actionable insights
• Comfortable operating at both strategic and tactical levels, from executive discussions to plant-floor engagement
• Working knowledge of Microsoft Outlook and the ability to create documents and reports in Microsoft Office Word, Excel, and PowerPoint
• Proficiency with statistical analysis software, quality tools, and systems like LIMS or ERP

About Epsilyte


Epsilyte LLC is one of North America's leading producers of expandable polystyrene resin (EPS). We are a growing company of scale focused on solving customer needs for efficient, high R-value EPS. This includes reducing energy usage in buildings, ensuring safe and healthy food through innovative packaging technology, and participating in infrastructure investment both in the United States and abroad. Our vision is to improve society through our high-value, insulative products in a responsible and sustainable manner. We are headquartered in The Woodlands, Texas, with manufacturing operations in Illinois, Ohio, and Montreal, Quebec.


Other Considerations:

• This role reports to the Senior Vice President - Operations and Supply Chain
• This is a new leadership role with high visibility and enterprise impact
• This role is expected to deliver value through reduced scrap and rework, lower inventory, fewer customer complaints, improved customer retention, and supporting a reputation of high quality within our markets
• No formal direct reports; success is driven through influence, alignment, and strong cross-functional partnership
• This is an on-site role with location flexibility; can be based in The Woodlands, TX; Peru, IL; Piqua, OH; or Baie D'Urfe, Quebec
• Travel required (approximately 25%)
• Salary and comprehensive benefits commensurate with experience. Base compensation may be more or less than the posted salary range, and the range may change in the future. Pay within the salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, internal equity, geographic location, performance, and business or organizational needs.
• Epsilyte is an equal opportunity employer
• This role is not eligible for work visa sponsorship

Salary Description


$100,000 - $145,000 USD per year