Director of Sales

Director Of SalesChicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.It is a warm and welcoming environment that brings together people of all ages. People from all over the community can engage in the joy of being human.Good Food. Good Friends. Great Fun.Sales StrategyStore Sales Strategy:Owns the event and catering sales strategy for their venueEffectively communicates the strategy and plan to the sales team and Operations LeadershipTracks results and communicates needs to the Sales and Operations teamsManages the strategic plan to engage with new and existing clients to grow salesTeam Market Focus:Constantly performs market research to inform strategy and stay on top of trendsUnderstands competitors and how to win against themActively seeks to connect with the community and local decision makers in their marketVenue Sales Growth:Actively seeks new ways to increase venue salesCreates a sales plan that is backed up with a marketing planEnsures the team fully understands the sales and marketing planOutbounding Efforts:Market Share:Drives new business using lead generation tools and building relationshipsOversees opportunities in all market segmentsMotivates and encourages the team to go after new business opportunitiesStays creative in selling techniques as needed to benefit the venueMarketing & Promotions:Show creativity in bringing new marketing ideas by understanding trends and client needsTrains the team to leverages promotions to close businessSales Team Development:Displays exemplary leadership and motivation skills for their teamCommunicates the sales goals to the team and ensure expectations are followed in a timely and correct mannerResponsible for the individual growth and development of each team memberProvide ongoing training and feedback to team membersWork to increase efficiency and conversions rates across the teamAssist with recruiting and onboarding new team membersDetails & Organization:Ensure event spaces and packages are clearly defined and understood by the Sales Team and OperationsEnsure the team maximizes spaces when booking days and times for eventsHold the team accountable to accurate BEO details and communication to guests and the Operations teamEnsure all details are accounted for and provide an excellent guest experienceEnsure the financials of events are accurately detailed in the BEO, payment is collected and financials are balanced when closing eventsTime Management and Accountability:Ability to stay organized and work effectively by showing good time managementAbility to work in a high-volume venueAbility to communicate to the team in a timely, professional and motivated mannerAbility to communicate to guest in a timely, empathetic and motivating manner to drive relationshipsAbility to address concerns with the team resulting is mutual understanding and professionalismGuest Relations:Have positive engagements with guests at all times to develop loyaltyExhibit the ability for yourself and your team to work with VIP guestEnsure the Sales Team and Operations have positive engagements with all guestsManage the team to have a guest centered focusExhibit the ability to solve guest problems and coach the Sales Team to have positive engagements and problem solve in all guest interactionsTeamwork:Exhibit a team player attitude and expect the same from the Sales Team and OperationsBe a leader at your venue and show a willingness to assist as necessaryCommunicate effectivelyEncourage active participation from all team membersRemain aligned with the full venue leadership team