Nutrition Assistant

Under the supervision of a Registered Dietitian and Clinical Nutrition Manager, the Nutrition Assistant supports the delivery of high-quality, personalized nutrition care to hospital patients.
This patient-facing role ensures accurate meal service, adherence to diet orders, and excellent patient experience while maintaining departmental and hospital standards.

Key Responsibilities

• Assist patients with menu selections that align with prescribed diets and preferences
• Review and adjust meal selections based on physician, dietitian, and nursing instructions
• Ensure patients receive appropriate meals and notify care teams of any issues
• Support meal delivery, tray pass, retrieval, and tray line operations
• Conduct meal rounds, tray assessments, and track patient intake for calorie counts
• Order supplements and enteral nutrition products per department procedures
• Answer phones and assist patients, staff, and callers with requests
• Collaborate with clinical and production teams regarding patient needs and diet concerns
• Resolve patient concerns promptly to ensure a positive experience
• Maintain compliance with food service standards, policies, and regulatory requirements
• Participate in department meetings, trainings, and continuous improvement efforts

Qualifications

• High School Diploma or equivalent preferred (experience may substitute)
• Prior healthcare experience with patient interaction preferred
• Customer service experience, including phone support, preferred
• Strong communication and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer skills and ability to navigate hospital systems
• Ability to read, write, and speak English clearly
• Ability to push food carts and perform physical tasks as needed
• Demonstrates professionalism and commitment to service excellence (I CARE standards)

4:00pm-7:00pm Wed/Thurs/Fri with Every Other Weekend

Minimum Starting Pay

$18.26

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.