Professional Liability Claims Specialist / Claims Lead

Job Description

Job Description

Professional Liability Claims Specialist / Claims Lead

A growing professional-lines claims operation is seeking an experienced Professional Liability Claims Specialist / Claims Lead to assist with the handling, oversight, and continued development of its professional liability claims platform.

This is an excellent opportunity for a seasoned claims professional who enjoys working on sophisticated professional liability / E&O matters and wants a meaningful role with visibility, flexibility, and the ability to help improve processes, reporting, and claim-file discipline in a growing business.

The role will involve professional liability claims, including matters involving lawyers, accountants, insurance agents and brokers, architects and engineers, real estate professionals, and other miscellaneous professional liability risks .

The position may be remote, although Illinois / Greater Chicago candidates are preferred. Competitive compensation will be offered based on experience.

Responsibilities include:

• Handling and managing professional liability claims from intake through resolution
• Evaluating liability, damages, coverage issues, reserves, and litigation strategy
• Working closely with defense counsel and monitoring litigation activity
• Preparing thoughtful claim notes, reports, evaluations, and status updates
• Communicating professionally with clients, carriers, insureds, counsel, and other stakeholders
• Assisting with claim-file organization, documentation, reporting, and audit compliance
• Helping refine claim-handling protocols, reporting practices, and internal procedures
• Supporting claim reviews, file audits, and process improvements
• Ensuring claims are handled timely, professionally, and consistent with applicable guidelines

Preferred qualifications:

• Significant experience handling professional liability, E&O, or professional lines claims
• Experience with lawyers professional liability, accountants professional liability, insurance agents/brokers E&O, A&E, or miscellaneous professional liability claims
• Strong litigation-management and defense-counsel oversight experience
• Ability to evaluate claims-made coverage issues, liability exposure, damages, and reserves
• Excellent written communication skills and strong attention to claim-file documentation
• Ability to work independently, prioritize effectively, and communicate proactively in a remote environment
• Texas adjuster license preferred, or willingness to obtain one
• JD preferred, but not required

The ideal candidate is practical, organized, responsive, and comfortable managing complex professional liability claims in a client-facing environment. This role offers the right candidate an opportunity to work on sophisticated professional-lines claims while helping build and strengthen a growing claims operation.