Manager, Software Engineering

Role Description

We are seeking a highly skilled Manager, Software Engineering to lead our Tools & Frameworks team. This role is a unique opportunity to manage and scale teams working on infrastructure for core services while driving architectural excellence and ensuring operational efficiency. As an Engineering Manager, you will define and execute a roadmap aligned with company-wide goals, lead a team of talented engineers, and make impactful decisions that shape the future of our platform.

The Tools and Frameworks team serves as a critical force multiplier for the rest of the SmithRx engineering organization. Composed primarily of backend-focused engineers, this team owns the shared libraries, core backend data, and internal tooling that provide the foundation for our product ecosystem.

As the manager of this team, you will champion developer productivity and systems architecture, ensuring your team designs resilient, scalable APIs and schemas intended for use across multiple business domains. You will play a vital role in balancing technical priorities with business needs, supporting our mission to lower healthcare costs through highly efficient internal infrastructure.

What you will do:

• Team Leadership
  • Manage, mentor, and inspire a team of engineers (up to Staff level) to deliver high-quality software solutions.
  • Build a collaborative and high-performing team culture focused on accountability, innovation, and excellence.
  • Conduct regular performance evaluations, provide actionable feedback, and foster career growth opportunities for team members.
• Strategic and Tactical Execution
  • Define the team’s vision and roadmap, aligning with organizational goals and priorities.
  • Partner with product managers and stakeholders to clarify business requirements and translate them into actionable engineering projects.
  • Ensure the execution of major upcoming initiatives, including:
    • Building and maintaining a FHIR (Fast Healthcare Interoperability Resources) translation layer.
    • Decomposing our mono-repository, advancing data federation, and establishing domain event-streaming where necessary.
    • Balance short-term deliverables with long-term scalability to ensure sustainable growth.
• Architectural and Operational Excellence
  • Work with Principal Engineers to develop scalable and reliable software solutions.
  • Proactively identify and mitigate technical risks, addressing software architecture deficiencies and long-term risks.
  • Establish and maintain best practices for development, testing, and operational workflows.
• Cross-Functional Collaboration
  • Partner with product managers, stakeholders, and other engineering leaders to ensure alignment across teams and domains.
  • Influence overlapping business/technology areas to reduce inefficiencies and improve delivery speed.
  • Act as the primary representative of your teams to senior leadership, customers, and stakeholders.

Qualifications

• 7+ years of experience in software development, with at least 3+ years managing teams.
• Deep understanding of software architecture, APIs, and scalable systems.
• Proven ability to make trade-offs between short-term and long-term technical needs.
• Demonstrated ability to build, lead, and retain high-performing teams in a fast-paced environment.
• Ability to define a team’s mission and roadmap, aligning it with company-wide OKRs.
• Exceptional written and verbal communication skills, including the ability to write strategic documentation (e.g., narratives, proposals).
• A track record of delivering results in ambiguous, high-pressure situations.
• Experience in managing teams working on backend systems.

Preferred Qualifications

• Possess a background in either leading engineering teams dedicated to core services and frameworks or having served as an individual contributor within such teams.
• Familiarity with domain-driven design and cross-functional software development.
• Proven ability to work with US timezone distributed teams and stakeholders.

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance.
• Flexible Spending Benefits.
• 401(k) Retirement Savings Program.
• Short-term and long-term disability.
• Discretionary Paid Time Off.
• 12 Paid Holidays.
• Wellness Benefits.
• Commuter Benefits.
• Paid Parental Leave benefits.
• Employee Assistance Program (EAP).
• Well-stocked kitchen in office locations.
• Professional development and training opportunities.

Location

US Remote