Field Application Engineer
$85k - $115kJohnson Service Group (IL)
Job Description JSG is hiring a Field Application Engineer in Schaumburg, IL. Must have a valid US passport. Salary range: $85K - $115K This multifaceted role includes several key elements combining technical knowledge and customer engagement. This role is focused on the manufacturing technologies of laser welding and resistance welding. Skills:
- Evaluate customer applications with equipment present in the SSC (contact customers and/or Sales Managers & Reps to obtain the necessary information needed to complete the applications on time).
- Write a detailed report on findings to include recommendations for suitable equipment for the customer to use for their application.
- Develop, provide, and enhance demonstrations of equipment at the SSC.
- Travel to customer facilities. (Provide training classes, troubleshooting of their process, or conduct process development).
- Give presentations on process fundamentals, use and application of equipment.
- Strong technical proficiency in electrical or mechanical engineering and a proven record of problem-solving/project completion
- An Associate's degree or higher in materials, physics, electronics, or related discipline, but we value equivalent hands-on experience and specialized certifications just as highly.
- Experience in material processing (welding, cutting, marking) is a plus.
- Experience in troubleshooting electric circuits or mechanical systems is a plus.
- Experience in customer service (technical or non-technical) is a plus.
- Installing, aligning, servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software.
- Training customers in the use and maintenance of our products.
- Provide training classes or troubleshooting of their equipment.
- Answering telephone inquiries regarding product operation, maintenance, and applications
- Collaborate with customers and other visitors on application development in-house.
- Travel up to 40%
Vacancy posted 4 days ago
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