Principal Technical Writer: Onboarding & User Journey Lead
Elastic
Elastic is seeking a Principal Technical Writer to lead the strategy and execution of onboarding and getting-started content. You will transform onboarding materials into a cohesive, narrative-driven experience that guides users to their first aha moment. You will partner with the Self-Service team to bridge field, product, and documentation for trial-to-paid conversion and user success. Elastic emphasizes ownership, collaboration, and empowering writers to shape product documentation while #J-18808-Ljbffr
- Elastic, the Search AI Company, seeks a Principal Technical Writer to lead onboarding content strategy and the... ..., Product, and Docs to guide trial users toward their first successful deployment... ...narrative architecture across the user journey, from setup to advanced feature...Suggested
$128.2k - $202.9k
...Role We are looking for a Principal Technical Writer to lead the strategy and execution of our customer onboarding and 'Getting Started' content... ...experience that guides users to their first 'aha!' moment... ...narrative architecture of our user journey, ensuring that every...PrincipalLocal areaFlexible hours- ...controlled regulatory environments. We are seeking a Principal Technical Writer to join our Technical Product Development team and lead the creation, management, and continuous... ...clear, accessible content that enhances the user experience. What We Offer Competitive...PrincipalRemote workWorldwide
$188.3k - $238.2k
...cloud and distributed environments. Our technical writers are embedded within engineering and work... ...more accessible to customers and technical users. Your Impact You will create, update,... ...networking, and cloud-native use cases. Lead end-to-end technical documentation efforts...SuggestedFull timeTemporary workLocal areaRemote workFlexible hours- ...Cisco Systems, Inc. is seeking a senior Technical Writer to lead documentation for Cisco Hypershield, Isovalent technologies, and related enterprise solutions. You will develop both developer and user documentation across security, networking, and cloud-native use cases...SuggestedRemote work
$130k - $145k
...alternative application process. Principal Content Strategist & Editorial Lead Irving, TX, US 4 days ago Requisition... ...pages, website copy, patient onboarding, lifecycle emails, SMS, push notifications... ..., content audits, and customer journey optimization. Experience...PrincipalFull timeRemote work$117.2k - $313.7k
...- Public Cloud (Mid/Senior/Lead/Principal) Distributed Systems Software... ...for tens of millions of users across all industries every... ...performance. Resolving complex technical issues and drive innovations... ...their Salesforce employment journey. It also applies to...Principal- Technical Writer / Documentation Engineer We're looking for a technical writer... ...instructions for end users using products with a web UI... ...decisions are made across digital journeys. Built for an adversarial AI... ...trust at scale across onboarding, authentication, and every moment...Full timeLocal areaRemote work
$232.5k - $297.5k
...LeadCircle (NYSE: CRCL) is one of the world's leading internet financial platform companies,... ...define what it feels like for everyday users to hold, move, and use USDC, and you... ...mobileDefine the end-to-end user experience — onboarding, funding, holding, sending, spending,...PrincipalFlexible hours- ...designers and move across product areas (e.g., onboarding, shopping, checkout, membership, account... ...from copy tests (A/B and experiments), user research, and performance data, then... ...across multiple product surfaces or journeys Nice to have Experience in food, health,...Summer workWork at officeFlexible hours
- ...different parts of the world, and millions of users use our products and services. We’re currently looking for a Senior/ Lead of User Acquisition to join Logos - a... ...personal companion that supports users on their journey of self-discovery. The product’s key value is...FreelanceWork at officeRemote workFlexible hours
- ...Ramp is seeking a Principal Brand Designer to define the brand design system and take Ramp... ...futures. You’ll turn strategy into design, lead key brand projects, and elevate the team’... ...engineering to ensure a coherent experience wherever users engage Ramp, #J-18808-Ljbffr...Principal
- ...Recruitment Solutions is seeking an Interim Senior People Experience Lead with Enboarder experience to shape onboarding and the broader employee lifecycle. You will lead the design and optimization of onboarding journeys within Enboarder, partnering with HR and business teams to...Interim roleRemote work
$179.9k - $243.4k
...Principal Product Manager - Tech, Customer Purchase Journey Job ID: 10514306 | Amazon.com Services LLC Are you looking... ...a Principal Product Manager - Technical, in the CPJ product team. The role... ...support for the interview or onboarding process, please visit for more...PrincipalImmediate startFlexible hours- ...SpotOn is hiring a Client Onboarding Specialist to manage the end-to-end onboarding journey for enterprise and mid-market clients (5+ locations). You will coordinate with executives, align expectations, and drive successful activation of POS and related integrations....
- ...Hermetic AI, Inc. is hiring a Customer Onboarding Specialist to translate signed deals into live Mia experiences across locations. You will own end-to-end onboarding, train users, and hand off clean accounts to Customer Success. The role blends people skills with AI-enabled...Remote work
- ...A global technology firm is looking for an Onboarding Project Manager to oversee the onboarding journey of new employees. This role involves managing onboarding plans, ensuring readiness at all stages, and producing clear progress reports for leadership. The ideal candidate...Contract workRemote work
- ...growing technology company in New York is in search of an Onboarding Manager to lead customer onboarding initiatives. This role requires a motivated individual who can manage the end-to-end onboarding journey, collaborate with cross-functional teams, and drive customer...
- # Principal, User ResearchUnited States6 hours agoID 2872461Price on request## DetailsEmployment... ...you’ll start a UX research practice and lead foundational and strategic research that... ...Build artifacts (archetypes, frameworks, journey maps, mental models) that make complex...PrincipalRemote work
$171k - $247k
...Share Principal Lead, Global Product Learning Experiences, YouTube YouTube New York, NY,... ...qualifications: ~7 years of experience in technical instructional design or curriculum... ...that is representative of the users we serve, creating a culture of belonging...PrincipalLocal area- ...LastPass is seeking a Principal Technical Writer to lead content strategy across the digital support ecosystem. You will shape how customers understand and succeed with our products — helping LastPass deliver on its mission to give everyone seamless access to everything...Principal
- ...industries to improve the hybrid cloud and AI journey for the most innovative and valuable... ...an Oracle Cloud Financials Senior Principal Functional Lead GL/AR/AP/FA) to join our team. This... ...the functional design for all technical objects Develop testing scenarios and...PrincipalFull timePart time
- ...Betterment is seeking a Senior 401(k) Onboarding Associate to guide clients through a smooth onboarding experience on the Betterment at Work platform. You will coordinate with sales, compliance, and payroll teams to design 401(k) plans, migrate clients from prior recordkeepers...Remote work
- ...OSTTRA is seeking a seasoned Client Services professional in New York to lead onboarding, troubleshoot complex issues, and drive engagement across core initiatives. You will partner with global clients, mentor junior staff, and help optimize processes to improve service...
- ...entrepreneurial, and results-driven Cloud Engagement Lead to join EPAM's rapidly growing Microsoft... ...through their Microsoft modernization journeys, building executive relationships, and... ..., Account Executive, Account Manager, or Technical Consultant, etc., ideally with time spent...PrincipalContract workTemporary workRemote workFlexible hours
- Roofr is seeking a dedicated Onboarding Specialist to own the full onboarding journey for net-new customers, from Account Setup and training through to a handoff to the Customer Success Manager. You will manage multiple onboarding cycles in a high-volume environment, balancing...
- ...are seeking a strategic and empathetic User Adoption & Experience Leader for Applications... ...business units to ensure seamless onboarding, training, communications and sustained... ...engagement. User Experience Design Map user journeys and identify friction points. Design...Contract workWork experience placementWork at officeWorldwide
$152.6k - $206.5k
...hiring process, including support for the interview or onboarding process, please visit for more information. If the... ...a seemingly endless range of new opportunities. As a Principal Measurement Partnerships Lead you are responsible for the client delivery of some of...PrincipalFlexible hours$227.8k - $338.8k
...your ideas power innovation. We lead in intelligent data... ...moment, NetApp is where your journey begins. Join teams that innovate... ...every function. Job Summary The Principal GTM Lead, Portfolio Strategy... ...Competitive Intelligence, our global technical field organization (Sales...PrincipalWork at officeLocal area- ...for our partner ecosystem, helping implement innovative workflows and integrations, launch new clients, and create long‑term value for their customers. You’ll also develop scalable onboarding practices and playbooks across multiple partnership models. #J-18808-Ljbffr...
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