Insurance Account Manager

$60k

Fortitude Insurance Solutions

Fortitude Insurance is a boutique insurance agency specializing in the commercial auto industry. We work with clients who need coverage built around how their business actually operates. We're growing quickly and looking for an Account Manager who will take ownership of their book of business and genuinely care about getting things right for our clients.

The Role

You'll manage a portfolio of large commercial auto and general accounts. This role is a good fit for someone who likes building long-term client relationships and staying ahead of their accounts' needs, not just reacting to requests as they come in. You are passionate about service, and are all in, all the time.

Responsibilities:

Manage and grow a portfolio of commercial insurance accounts, primarily trucking risks
Build and maintain strong client relationships
Provide responsive, high-quality service and resolve client questions and concerns
Review policies and recommend coverage changes or enhancements
Support clients through the claims process from start to resolution
Prepare quotes, proposals, and renewal documents
Conduct regular policy reviews to confirm coverage still fits each client's needs

What we're looking for:

Strong knowledge of commercial insurance products and carriers
Experience with AMS360 and InsuredMine CRM systems and a track record of strong client satisfaction
Clear, confident communication with clients and internal teams
Solid problem-solving skills and good judgment under pressure

What We Offer

Competitive compensation, including a performance-based bonus
PTO and health insurance
Opportunities for professional development
A collaborative, supportive team environment

If you have insurance industry experience, a strong service mindset, and want to be part of a growing team, we'd like to talk with you.

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $60,000 - $75,000 Annual
Bonus/Commission: No

Apply

Vacancy posted 3 days ago

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