Customer Support Specialist
Placements24
About the Role Our client seeks a dedicated Customer Support Specialist for a part-time role in Welkom . This position is ideal for someone looking to provide essential support to our customers, handling inquiries and resolving issues effectively. You will play a key role in maintaining customer satisfaction and loyalty by offering professional and friendly assistance. This role offers flexibility for individuals seeking part-time employment while gaining valuable experience in a customer-facing capacity. Key Responsibilities Handle customer inquiries and provide assistance via phone and email during designated hours. Resolve basic customer issues and complaints, ensuring customer satisfaction. Provide information on company products and services. Update customer records and log interactions accurately. Escalate complex issues to the senior support team as needed. Requirements Previous experience in a customer service environment is advantageous. Good communication and interpersonal skills. Basic computer proficiency and ability to learn new systems. Reliable and punctual with a strong work ethic. Ability to work part-time hours as scheduled. Benefits Hourly wage competitive for part-time roles. Gain valuable customer service experience. Flexible part-time schedule. Supportive team environment. Potential for increased hours or full-time opportunities. #J-18808-Ljbffr Placements24
Vacancy posted 4 days ago
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