Community Health Worker (JCOD Care Management)

JOB TITLE: Community Health Worker

EMPLOYER: Asian Youth Center

LOCATION:  San Gabriel/East Los Angeles (SPA’s 3 & 7) 

DEPARTMENT: Youth & Family Services

REPORTS TO: Program Manager

FLSA STATUS: Hourly, Full-Time, Non-Exempt, At Will 

SALARY: $21.00 - $29.00 per hour 

SUMMARY: Assist in the implementation of direct social services appropriate for high-risk, at-risk, probation, foster care and/or low-income youth, adults and their families to help reduce their criminal involvement and recidivism and overcome barriers to success in their family, school, community, employment, health and life. Programs include but are not limited to: Intensive Case Management Services. See program manuals and funding source Scope of Work or contract documents for more specific program information. 

DUTIES AND RESPONSIBILITIES:  

• Mentor, motivate, inspire and empower clients by establishing a trusting and open relationship with client;
• Assist clients in navigating community resource systems through appointment accompaniment, transportation assistance, and coaching;
• Conduct outreach and enrollment of clients;
• Provide peer support, as needed and prepare Med-Cal billing documentation;
• Assist in assessment and the development and implementation of individualized service plans in partnership with each client;
• Assist in the provision of information and referral, follow-through and monitoring, and remove barriers to help client access needed services and resources including basic needs, housing, health, mental health, substance use disorder, legal services, employment and vocational services, benefits establishment, etc.;
• Assist in the provision of individual and group client support services such as social emotional learning, independent living skills, support groups (parenting, anger management, conflict resolution, wellness/health education, skill development), employment preparation, educational support, youth development, recreational, community engagement, mentoring and other individual or group services;
• Assess and respond to client satisfaction feedback regularly and positively;
• Maintain accurate and up-to-date documentation;
• Attend required meetings and trainings;
• Provide services on a flexible schedule including evenings and weekends; and
• Other related duties as assigned by supervisor, or as identified in program manuals or funding source contracts

SUPERVISORY RESPONSIBILITIES:  

• This job has no supervisory responsibilities.

REQUIRED QUALIFICATIONS:  

• High School Diploma or equivalency
• Lived experience in the criminal justice system (Candidates should have a personal history of incarceration and successful re-entry into the community following incarceration).
• A willingness to work with diverse communities;
• Good verbal and written communication skills in English;
• Computer literate or a willingness to learn;
• Certificates, licenses and registrations required: Adult, Child, and Infant CPR/AED & First Aid Certification

PREFERRED QUALIFICATIONS:  

• Six months of related volunteer or work experience with previously incarcerated populations, high-risk, at-risk, probation, foster care, and/or low-income youth and/or parents;
• Bilingual in Mandarin, Cantonese, Vietnamese, or Spanish; and,
• Experience with group facilitation, group presentations and/or experience with home-visitation