Property Manager

Job Description

Job Description

Why Work at UCH?

University City Housing (UCH) is a trusted, Philadelphia-based property management company specializing in the renovation, maintenance, and long-term management of residential and commercial real estate. Since 1967, UCH has provided quality places to live and work, with a portfolio of over 4,000 residential apartments and 250,000 square feet of commercial space in Philadelphia and its surrounding suburbs.

A People‑Focused Property Management Company

At UCH, we aim to deliver a memorable, supportive, and enjoyable work experience. Throughout the year, we host employee events that strengthen teamwork, build community, and celebrate success. If you're looking for a company that values professionalism  and workplace culture, you’ll feel right at home here.

Are you a passionate Property Manager? Keep reading!

We are seeking a motivated, professional Property Manager to manage our 800-unit community, Salem Harbour Apartments located in Bensalem, PA. This role is ideal for someone who thrives in a fast-paced environment, excels in team leadership, resident relations, operational performance, and is comfortable taking an active, hands-on approach to property management.

The primary responsibility of the Property Manager is to be the leader of their property.
They are responsible for physical oversight, resident satisfaction, employee management, and maintaining operational excellence, while exercising good judgment under pressure.

If this aligns with your career goals, let's meet!

Property Manager Responsibilities Include, But Are Not Limited To:

 

• Oversee day-to-day property operations while leading and supporting the onsite team.
• Coach and develop team members to achieve leasing, marketing, occupancy, and resident retention goals.
• Perform regular property walkthroughs and unit inspections to identify concerns, address operational issues, and uphold the overall appearance, safety, and standards of the community.
• Cultivate strong resident relationships through regular communication, ongoing outreach, resident engagement initiatives, and effective problem resolution.
• Maintain an optimum level of occupancy through strong leasing, renewal, marketing, and resident retention efforts.
• Process timely and accurate move-ins, move-outs, renewals, and related documentation.
• Resolve resident issues, concerns, and conflicts promptly, professionally, and in accordance with company and site guidelines.
• Conduct weekly staff meetings to review priorities, occupancy, leasing goals, maintenance concerns, resident issues, projects, and follow-up items.
• Partner with the maintenance team to ensure high-quality work, strong follow-through, and operational efficiency.
• Support and manage property projects from planning through completion, ensuring clear communication, organization, accountability, and timely execution.
• Build and maintain strong vendor and partner relationships to enhance service delivery and maximize the quality of service to residents.
• Manage time effectively in a fast-paced environment while balancing resident needs, employee support, leasing performance, maintenance priorities, and property operations.
• Think outside the box to identify solutions, improve processes, and address property challenges proactively.

Preferred Qualifications:

 

• Prior property management experience, preferably in a large multifamily community.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and make sound decisions under pressure.
• Proven track record of strong time management, follow-through, and team accountability.
• Experience walking properties, inspecting units, identifying maintenance or operational concerns, and ensuring timely resolution.
• Project management experience, including coordinating vendors, timelines, staff, budgets, and completion of property-related projects.
• Ability to think creatively, take initiative, and develop practical solutions.
• Experience with Entrata or other property management software preferred.

Ideal Candidate Profile:

 

• Prior property management experience required 
• Prior management experience preferred (hiring, training, supervising, and terminating staff)
• Bachelor’s Degree from an accredited college or university preferred
• Valid Driver's License and vehicle
• Excellent communication skills
• Working knowledge of Fair Housing laws
• Leasing and sales experience
• Certified Apartment Manager (CAM) preferred
• Multi-Family industry experience preferred
• Technically proficient in MS Outlook, Word, Excel and other computer/software systems
• Maintain availability to handle emergencies, on-call duties, resident events, and weekend tours as needed

Our Comprehensive Benefits Package for Full-Time Employees Includes:

 

• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retirement plan – 401(k) with up to 4% employer match
• Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
• Employer-paid Short-term Disability
• Voluntary Long-term Disability
• Voluntary Life Insurance
• Voluntary Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Annual Awards & Recognition
• Company Paid Certifications & Licensing
• Employee Referral Program
• Apartment Discount Available

Link to our real estate portfolio: -properties

 

 

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