ASAP Academic Program Specialist (HEOa) -(REVISED) 400570

Academic Program Specialist Reporting to the Associate Director for Recruitment and Collaborative Strategies, the Academic Program Specialist is responsible for planning, executing, and guiding all academic support initiatives for the Accelerated Study in Associate Programs (ASAP). The Specialist collaborates with ASAP program staff and other campus stakeholders to create and support initiatives and interventions that promote student success. Position Responsibilities Develop engagement strategies to support student success and assist program in meeting retention goals and benchmarks. Analyze retention and attrition data to identify trends and to develop appropriate student support models. Assist in identifying, monitoring, and tracking current ASAP probation and at‑risk students and New Start students. Support registration of incoming ASAP students; create academic plans to guide students through curriculum and degree progression. Develop and facilitate student success workshops and implement student support initiatives, co‑curricular programs that support academic success. Provide individual and group advisement, transfer and mentoring support to academically struggling students. Collaborate with Associate Directors and Tutoring Center leadership to track and evaluate academic needs, tutoring engagement, and targeted interventions for ASAP students. Refer students for academic skills assistance, including tutoring, math interventions, counseling, career guidance, etc., and evaluate student progress. Collaborate with college departments that offer research and other academic opportunities to support student retention. Monitor and provide follow‑up student communications for exited, re‑engaged, and probation populations. Utilize CunyFirst, EABNavigate, and ASAPi to identify, monitor and track current ASAP probation and at‑risk students. Maintain knowledge of student retention best practices, as well as federal, state, local and university policies and procedures as related to academic standards. Review faculty submitted Early Alerts and progress surveys to assist students with developing success plans. Plan and facilitate, in conjunction with ASAP Associate Directors, student engagement events and activities such as workshops, open houses, etc. to engage and build community among the cohort of students. Qualifications Bachelor's Degree and four years' relevant experience required. Preferred Qualifications Master’s degree in higher education or a related field. Experience in student development programming and collaboration with cross‑functional teams. Strong understanding of the needs and challenges facing students from diverse urban backgrounds. Demonstrates ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members. Embraces and actively promotes an inclusive and equitable work environment. Demonstrates knowledge of equitable and inclusive practices to support students. Knowledge and understanding of strategies and high impact practices important to student success and academic programming. Excellent writing, editing, and verbal communication skills. Detail oriented with strong organizational, problem solving, and decision‑making skills. Proficient in managing multiple tasks and meeting deadlines with changing priorities. Excellent computer skills including Microsoft Outlook, Word, and Excel. Experience with PowerPoint, Canva, and WordPress based platforms. Ability to work evenings and weekends, as needed. Cuny Title Overview Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention. Recommends, implements and evaluates strategies to expand program offerings. Prepares analytical and statistical reports for management. Develops and maintains relationships with various College offices to improve student and faculty services. Serves as resource expert regarding program policies and procedures. Oversees office record‑keeping; manages updates of program web and print materials. May supervise office operations and/or department budget. Performs related duties as assigned. Compensation and Benefits $68,364- $82,663 CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement. How to Apply Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID 32343, or Title. Select "Apply Now" and provide the requested information. Candidates should provide a resume and cover letter. Closing Date July 2, 2026 Job Search Category CUNY Job Posting: Managerial/Professional Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 32343 Location Kingsborough Community College #J-18808-Ljbffr The City University of New York