Senior Account Executive

ERM is the world’s largest pure play sustainability consultancy, helping shape a sustainable future with the world’s leading organizations. With more than 8,000 consultants working in 140 countries, our clients receive best-in-class strategy and delivery support, enabled through subject matter expertise and a breadth of capability. ERM Marketing Communications Agency (ERM MCA) is an embedded solution, providing strategic communication capabilities – buoyed by the technical depth of ERM specialists – to clients around the globe. We constantly innovate to find new ways to help our clients achieve their goals, and the expansion of our Strategic Communications offering to include Reputation Management is an exciting development, reflecting a growing need to both mitigate risk and build value, especially as AI increasingly shapes public perception. The Senior Account Executive, Reputation Management, brings agency-side corporate sustainability PR and media experience, as well as risk and crisis communications expertise. The role will develop and deliver integrated communications strategies that help clients prepare for, respond to, and recover from reputational challenges. Key Areas of Responsibility Earned Media and Client Contribution Act as a core member of the Reputation Management team, part of the larger ERM MCA Account team. Develop and deliver earned media strategies aligned with client objectives; create media lists, track coverage; leverage tools and AI platforms; build and maintain trusted relationships with journalists and influencers. Engage in broader reputation management strategies including monitoring emerging reputation risks and stakeholder sentiment, supporting rapid response and issues management planning, and tracking evolving media, policy, and AI‑driven reputation trends. Identify and act on timely news moments, translating complex sustainability topics into media‑ready commentary. Organize multiple accounts, deadlines, and competing priorities with detail orientation. Analyze earned media performance and communicate insights and recommendations to clients. Proactively recommend solutions and anticipate client needs. Assist development of messaging, media strategy, and crisis communications, risk narratives, Q&A documents, and stakeholder communications including responses to industry issues. Present ideas confidently in prepared presentations and extemporaneously in client meetings. Collaborate productively with the team, going above and beyond to ensure results for clients and ERM. Business Development Contribute to new business opportunities, including research and proposal drafts. Identify opportunities for organic growth within existing accounts. Support agency leadership in expanding service offerings and market presence. Media & Industry Expertise Maintain strong relationships with key media, influencers, and industry stakeholders. Provide input on media strategy, storytelling, and thought leadership; demonstrate understanding of clients’ market and business sectors. Stay ahead of industry trends and integrate them into client strategies. Operational & Financial Oversight Ensure projects are delivered on time, within scope, and aligned with agency standards. Required Experience And Attributes Proven experience delivering integrated, multi‑channel sustainability PR programs for clients across sectors and geographies. Hands‑on experience with earned media, including demonstrable relationships with journalists. Ability to develop proactive media strategies, including story mining, positioning, and tailored pitching approaches. Sound strategic judgment, connecting media activity to broader business, reputation, and stakeholder objectives. Strong understanding of media monitoring tools such as Signal AI and Meltwater. Excellent writing and verbal communication skills, with the ability to craft clear, concise, and compelling content. Experience working in a fast‑paced sustainability communications agency environment, ideally with B2B clients across finance, manufacturing, energy, infrastructure, or technology. Collaborative, proactive mindset; ability to work independently and across time zones; sense of humor appreciated. Present ideas and recommendations confidently, both in prepared presentations and client meetings. Minimum four years’ experience in corporate communications, preferably in an agency setting. Requires a four‑year bachelor’s degree or equivalent in Business, Marketing, Communications, or related field. Success Metrics Contribute to new business and organic growth, making demonstrable contributions to business conversion. Achieve 70 % billability in line with the agency team’s growth trajectory. Demonstrate measurable impact on client reputation outcomes such as share of voice, sentiment, narrative penetration, or issue containment. Achieve 10 % year‑over‑year growth on retained accounts, demonstrating client satisfaction, retention, and growth. Attend at least one networking event per quarter. Why this role matters Earned media is increasingly important as AI reshapes information surfaced and trusted. This role ensures clients maximize reach and aids the establishment of ERM MCA’s new Reputation Management practice by expanding the capability in a currently under‐resourced area. Compensation and Benefits Annual base pay: $85,000–$104,000 USD, dependent on education, experience, skills, location, performance, and business needs. Bonus pay may be possible; casual and fixed‑term/flex force employees are not bonus eligible. Comprehensive benefits package: paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees. Equal Employment Opportunity ERM is a proud Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr