Front Desk Associates, Austin

OUR STORY:Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE:We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organizationProfessionally greet members and guestsScan membership ID’s upon members entranceAnswer phones professionallyRespond to member questions, concerns and discrepanciesUpdate members’ accounts if neededMaintain an orderly and clean work areaAbility to work opening/closing/mid-day shiftsAbility to tour membersProvide the highest level of customer service to members, prospective members, and guestsAid other departments with other related tasks Minimum of 1 year in customer service or related experienceHigh school diploma/GED required or equivalent work experienceReliable, professional, computer literate, energetic, and friendlyPreferably interested in health, fitness, and/or sportsMust be friendly, vibrant, and outgoingMust be able to effectively communicate in person, via email, and via phoneESSENTIAL PHYSICAL REQUIREMENTS Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder heightMust be able to perform pushing, pulling and lifting up to 50lbs at a time AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox