Memory Care Director

This position is responsible for day-to-day operations of the Memory Care Community. Expectations are to coordinate and implement programs and services designed for residents with cognitive impairment; meet or exceed standards of care; encourage and assist each Memory Care resident to function at their highest level of ability; and by word and action reassure families and friends that residents are safe secure and well cared for.

Essential Functions

• Support the mission, vision, and culture of the community through positive communication
• and leadership.
• Contribute to community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given workload. Perform activities while on shift and maintain regular attendance and punctuality.
• Supervise Memory Care staff, provide training set and adjust rates of pay and hours of work, provide informal and formal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
• Coordinate the implementation of the Memory Care program mission, goals, and philosophy.
• Maintain stimulating activity programs that challenge residents mentally, physically, and spiritually and that match individual preferences and capabilities.
• Maintain environments that encourage memories, promote feelings of well-being, and stimulate the senses in both personal and communal areas of the community.
• Interview residents and families prior to admission and coordinate pre-admission screening and assessment with the Resident Services Director.
• Develop residents' service plans with the Resident Services Director and assess and update plans on a timely basis.
• Assist residents with activities of daily living such as bathing, dressing, grooming, dining, continence care, mobility, and other functions as designated in the residents' service plan.
• Respond to all resident concerns and requests (including call lights) in an appropriate, timely, and courteous manner.
• Assist residents at meals by helping with menu selection as necessary, resetting tables, serving meals, delivering meals to rooms, and laundering of table linens on designated shifts.
• Lift and/or transfer residents as needed.
• Provide medication supervision within State guidelines, when so directed.
• Take and record temperature, pulse, respiration, monthly weights, and blood pressure as assigned.
• Assist in the move in, transfer, and move out of residents as directed.
• Consistently contribute to the quarterly newsletter.
• Recognize changes in residents' conditions during daily interaction and report such changes to the Resident Services Director.
• Use approved charting criteria and procedures to record pertinent information in resident charts.
• Ensure cleanliness of residents' rooms and all other areas of the Community.
• Attend and participate in all Department Head meetings.
• Provide appropriate training relating to such areas as behavior management, redirection, and communication tools.
• Appropriately assist residents and resolve concerns without having to be asked.
• Participate in New Hire Orientation program and other regular associate meetings or functions.

Added Responsibilities

• Respond appropriately to changes in the work setting.
• Be familiar with community policies & procedures and employee Handbook.
• Perform other related assignments as required.
• Attend required in-service training.
• Be willing and able to work in any resident care position.
• Conduct tours.
• Pursue educational development in Alzheimer's disease and related disorders.

Accountabilities

• Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance.
• Maintain resident, employee, and community confidentiality.
• Respect Resident's Rights.
• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.
• Promote positive work environment that emphasizes teamwork.
• Demonstrate willingness to help other staff whenever needed.
• Observe universal precaution procedures and all safe workplace measures.
• Immediately report any suspected or observed abuse, neglect or misappropriation of property or funds of a resident to the Resident Services Director and appropriate licensing agencies.
• Operate department within budget.

Job Specific Requirements

• The position requires a high school diploma or general education degree, as well as previous experience in caring for seniors in an assisted living or skilled nursing environment.
• Completion of training program for certification in states mandating such.
• This position also requires 2-3 years of supervisory experience and valid First Aid and CPR Certification.
• Able to speak, read, write and understand the English language fluently.
• Must have reliable transportation to travel for assessments and other outreach, automobile insurance as required by law and a valid driver’s license.

Effort (Physical Requirements)

• Maintain mental alertness, attention, and concentration for necessary periods.
• Apply common sense understanding and carry out instructions (written, oral or diagrammatic).
• Able to stand, stoop and bend frequently, lift up to 20 pounds and push up to 40 pounds. When lifting must use necessary safety equipment; gait belt, hover lift, transfer board or ask another employee for assistance; apply safety training during lifting. Slip resistant shoes are required.
• Failure to use proper safety equipment will result in disciplinary action and grounds for termination. Also must have the ability to talk, hear, sit, use hands and fingers, handle/feel objects, tools or controls, and reach with hands and arms.
• Specific vision requirements for this job include close vision, depth perception, and the ability to adjust the focus of the eyes.
• Possess adequate physical stamina to move freely about the Community and assist residents where needed, including in emergency situations.
• The physical demands described must be met by every associate. Reasonable accommodations may be considered to enable individuals with disabilities to perform essential job functions.

Working Conditons

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.
• The noise level in the work environment is usually moderate to noisy.