Business Development & Partnerships Manager

Job Description

Job Description

Position Title: Business Development & Partnerships Manager

Safety Sensitive: No

Supervisor’s Title: Chief Public Affairs Officer

FLSA Status: Exempt

Department: Public Relations & Communications

Division: Public Affairs & Communications

Worker Category: Salary Exempt Full-Time

Job Class: Management

This is an onsite position. This role will not be remote.

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.

INDYGO MISSION

IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.

Accountability : We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability : We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.

Workplace Culture : We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion : We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication : We value open and honest conversations with each other, our riders and the community.

Excellence : We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety : We ensure safe and secure environments.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours per week
• Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• Free on-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Business Development and Partnerships Manager (BDPM) is responsible for identifying, developing, and managing strategic partnerships, sponsorships and other revenue-generating opportunities that advance IndyGo’s mission and strengthen its relationship with the business community. This position promotes and solicits for IndyGo’s Bus Pass Sales Program, generating revenue and increasing ridership by building and managing partnerships and sales with employers, educational institutions, and community organizations who will support and promote transit to their employees and stakeholders. The BDPM will work closely with the Mobility Manager to grow and maintain a database of program participants, and create sustainable programs and partnerships that drive mutual benefit and long-term organizational growth.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Develop and implement a comprehensive business development strategy to foster partnerships and collaborations with local and regional businesses, developers, and community stakeholders.
• Create and lead the marketing efforts surrounding the promotion of the program. This includes working with Public Affairs team members to supply information and ideas needed to create graphics, promotional flyers, ads, social media posts, videos, etc.
• Identify new revenue opportunities through sponsorships, joint ventures, and partnerships aligned with IndyGo’s strategic goals.
• Set regular in-person and virtual meetings to connect with prospects and share the benefits and options of the program.
• Represent IndyGo at community events, business forums, and regional development meetings to promote the program and build relationships.
• Will assist with the negotiation, creation, and management of business agreements, contracts, and memoranda of understanding with external organizations and businesses, in coordination with IndyGo’s Legal and Strategic Planning teams.
• Collaborate with internal departments—including Marketing, Strategic Planning, and Public Affairs—to align partnership activities with agency priorities and public campaigns.
• Work with the Mobility Manager to build and manage a variety of business relationships that promote the economic and social value of public transportation within the business community.
• Look for other revenue generators to engage partners in sharing their program participation, i.e. transit advertising, including bus and shelter ads.
• Assist with the preparation and presentation of proposals, financial projections and partnership reports for executive leadership and the IndyGo Board of Directors.
• Monitor performance metrics to evaluate partnership success and ensure accountability for program goals.
• Stay current on transportation industry trends, public-private partnership models, and funding opportunities relevant to IndyGo’s objectives.

OTHER FUNCTIONS

• Track and report on business development-related budgets, including but not limited to sponsorships.
• Develop, manage, or assist with special projects as needed.
• Participate and contribute to the functional budget and procurement process.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Oversee consultants, interns, or project staff as assigned.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Bachelor’s degree in business administration, marketing, communications, public administration or related field or an equivalent combination of education and relevant experience.
• Minimum of two (2) years of professional experience in business development, partnerships, sales, marketing, corporate relations or related field preferred.
• Experience in the public transit industry, government or economic development preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Proficiency in the Microsoft Office Suite, complex spreadsheets, and familiarity with CRM or database software.
• Ability to collect, process and analyze data, and develop reports on data and statistics.
• Strong understanding of partnership development, contract negotiation, and revenue-generation strategies.
• Must possess and exhibit demonstrated ability to collaborate, think strategically and translate organizational goals into actionable business solutions.
• Ability to prioritize, organize, and manage tasks and time effectively, and exhibit strong project management skills in a fast-paced environment.
• Ability to express oneself using correct language and grammar effectively and persuasively in a professional, diplomatic, empathetic and tactful manner, and present publicly to individuals or groups.
• Knowledge of principles, concepts, practices and procedures of government and community relations.
• Ability to interact with internal and external constituents, both in person and through video conferencing, phone, e-mail, and written correspondence.
• Strong decision-making and problem-solving abilities.
• Proficiency in basic mathematical functions, including addition, subtraction, multiplication and division.
• Ability to work independently with minimal supervision.
• Ability to operate office equipment, including copiers and phones.

PHYSICAL DEMANDS

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Work is performed primarily in an office environment, with frequent travel required for partnership meetings, conferences, and community outreach activities to build relationships with prospective partners.
• Occasional evening or weekend hours to attend events.
• Ability to sit for long periods of time and to move intermittently throughout the workday, occasionally between departments and/or facilities.
• Ability to visually review marketing materials, contracts and data presentations with or without reasonable accommodation.
• Ability to occasionally transport materials weighing up to 25 lbs. (such as marketing or outreach materials) with or without reasonable accommodation.

IndyGo is an Equal Opportunity Employer