Patient Coordinator
$50k - $55kDelRicht Research
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. Patient Coordinator’s Main Objective: Overall, the Patient Coordinator is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies:
Patients have a fun, positive and comfortable experience at our clinic
Patient visits are completed accurately and efficiently seeing to it that all clinical trial protocols are being adhered to 100% of the time
Patient recruitment and enrollment into clinical trials
Ensuring patients come to and complete their clinical trial visits throughout the study
Data Entry timely and accurately entered for clinical visits into multiple online systems
Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols Skills needed to win:
Required : B.S or B.A from any accredited university
Preferred: 1-2 years of professional experience
Preferred: Experience in a clinical, patient-facing role.
This is an onsite Monday-Friday position.
Coffee drinkers preferred. Tea drinkers accepted. The Right Candidate Will:
Be self motivated! Energetic! Positive!
Focus on providing exceptional patient care and creating memorable experiences
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized
Be skilled at problem solving, planning and being proactive
Accept ownership of tasks from inception through completion and assume responsibility for personal success DelRicht Research’s Core Values: Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly Consistency:
We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress Team Perks & Benefits at DelRicht Research:
Medical Insurance, with generous employer paid contributions
Dental and Vision Insurance
Short and Long Term Disability and Group Life Coverage
Paid Time Off that builds throughout your career with the company
401K (+ discretionary match/profit sharing)
Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success! Job Type : Full-Time 40+ hrs
Salary : $50,000-$55,000
Location : On-site in Gulfport, MS Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website:
Patient Testimonials: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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