Landscape Maintenance Account Manager

Join Hidden Creek as a Landscape Maintenance Account Manager Are you a relationship-driven professional who thrives on serving clients, building trust, and creating exceptional customer experiences? Hidden Creek is seeking a Landscape Maintenance Account Manager to own client relationships, ensure project success, and drive business growth. If you excel at communication, problem-solving, and collaboration, this role is for you. Daily Responsibilities Lead proactive updates, property walks, consultations, and issue resolution with clients Manage renewals, identify enhancements, support proposals, and keep account information current Coordinate across Sales, Design, Build, and Operations teams to ensure projects stay on track Communicate clearly, follow through, and maintain calm under pressure Help clients understand project expectations and ensure satisfaction Required Skills 3+ years of experience in account management, landscaping, or related industry Strong customer service and relationship-building skills Experience managing multiple priorities and deadlines Excellent verbal and written communication Financial understanding of budgets and profitability Nice to Have Skills Experience in commercial or residential landscape maintenance Proficiency in LMN, Aspire, Buildertrend, or CRM software Bachelor's degree in Business, Horticulture, Landscape Management, or related field Salary and Benefits Health, Dental, Vision, and Life Insurance 401(k) with Company Match Paid Time Off and Holidays Competitive Base Salary + Commission Employee Referral Bonus Program Company Information Central Ohio’s Premier Landscape Design Company At Hidden Creek, we pride ourselves on being Central Ohio’s leading landscape design company. Founded in 1998 by Matt Seiler and Jason Cromley, our company was born out of a mutual respect for hard work, creativity, and a shared vision for exceptional landscape and design. With a solid foundation based on morals and friendship, we have built a reputation for delivering outstanding results in all landscape design categories. DEI Statement Hidden Creek Landscaping, Inc. is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. EEO Statement Hidden Creek Landscaping, Inc. is proud to be an Equal Opportunity Employer. We are committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA). If you require reasonable accommodation during the application or interview process, please let us know. Employment Type: Full Time Bonus/Commission: No