Sales and Service Technician

Sales/Service TechnicianLocation: Jackson, TN (On-Site) Division: Fire Protection Company: State Systems, Inc.Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.We're expanding our Fire Protection Division in Northwest Arkansas and looking for a motivated Sales/Service Technician who's ready to take the next step in their career. If you're mechanically minded, enjoy working with your hands, and thrive on delivering excellent service to customers, this is the opportunity for you.What You'll DoAs a Fire Protection Sales/Service Technician, you'll ensure the effectiveness and compliance of fire protection systems in commercial facilities. You'll handle sales, installation, inspection, repair, and maintenance of fire protection systems, extinguishers, and emergency lighting while maintaining strong customer relationships.Key Responsibilities:Sell fire protection services and products within assigned territory while maintaining sales/service quotas.Inspect, service, and install fire extinguishers, fire suppression systems, and exit/emergency lighting.Identify new prospects using creative lead generation strategies.Present proposals and highlight the advantages of State Systems' solutions.Follow up with potential clients and process work orders promptly.Service existing customers and build long-term relationships.Complete all reports and paperwork accurately and on time.What We're Looking ForHigh School Diploma or equivalent.Proficient in Windows-based software and Microsoft Office.Strong mechanical aptitude and problem-solving skills.Excellent communication, negotiation, and time management skills.Ability to multitask, prioritize, and work independently.Valid driver's license and good driving record.Physically capable of lifting 75 lbs., climbing ladders up to 12 ft., and working in various conditions.Willingness to work outdoors and handle materials that may be skin or respiratory irritants (MSDS available).CompensationCompensation packages reward hard work and results. Estimated first-year earnings: $45,000–$60,000+ (with potential for top performers to earn more).What We OfferAt State Systems, we reward performance and support your professional growth in a collaborative, safety-driven culture.Benefits include:Commission and bonus opportunities401(k) with company matchHealth, dental, and vision insuranceLife, accident, and critical illness coverageCompany vehicle or allowance, phone allowance, and logo attireEmployee assistance, wellness, and referral programsPaid time off and holiday payProfessional development and advancement opportunitiesPet insurance and voluntary benefitsSchedule: Full-time | Monday to Friday | Day shiftCompany OverviewState Systems, Inc. is a privately owned total protection company headquartered in Memphis, TN. We're proud of our long-standing reputation for integrity, superior products, and exceptional service. With specialized divisions in Fire Protection, Cleaning Services, Technology, and Low Voltage, we provide complete life safety and facility protection solutions backed by certified technicians and cutting-edge technology.Learn more at you're ready to grow your career in fire protection, apply today to join State Systems, Inc.—a company built on trust, excellence, and protecting what matters most.