IT Support Specialist Level 1
$2,222.46 - $2,330.77 per monthPowdr Corp.
- # IT Support Specialist Level 1Apply: Copper Mountain, CO: Full time: Posted Yesterday: JR7378**Copper Mountain Resort** is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. **Copper Mountain Resort** is also home to Woodward Copper action-sports camps, programs, and training facility.**Job Title:** IT Support Specialist Level 1 **Job Status:** Year Round Full Time **Compensation and Benefits:*** Compensation: Proposed hiring rate of $2,222.46 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience.* Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. **Job Summary:**The IT Support Specialist (IT-SS) works with a team that provides technology solutions and acts as the primary escalation point to resolve problems. The IT-SS, under the direction of the IT Director, performs skilled work in the design, installation, configuration and maintenance of desktops, laptops, tablets, printers, point-of-sale systems, RFID gates and scanners, and other related equipment. The IT-SS is responsible for system administration in a Windows Server environment running on both physical and virtual servers (VMware ESX), and contributes to the analysis and documentation of best practice for IT systems. These responsibilities include design, implementation and administration of Active Directory, DHCP, DNS, MS Exchange, Backup and Recovery, and File and Print services. The position applies hardware and systems experience to the administration and technical support of production servers, desktops, laptops, tablets, point of sale systems, peripherals, operating systems, applications and network infrastructure. The IT-SS oversees the administration of telecom phone moves, adds, and changes. This includes telecommunications equipment in a mixed PBX and VOIP environment and mountain radio systems. The IT-SS utilizes a variety of electronic test equipment to troubleshoot, adjust and calibrate equipment in accordance with specifications. Overall administration duties includes the maintenance of records and completion of detailed and concise reports. The IT-SS is expected to investigate, test and recommend the purchase of a variety of hardware. Excellent customer service skills are required to provide fellow staff, outside vendors and end users responsive service ensuring that the department is establishing and maintaining cooperative working relationships. The IT-SS must be able to work under pressure and deadlines, carry out written and oral directions, and prioritize support requests to minimize user downtime. **Essential Duties and Responsibilities:**REVIEW AND CONTROL: Copper Mountain utilizes an IT Ticket Tracking system as a centralized system to report, prioritize, and assign issues requiring assistance. The IT-SS ensures all issues and assignments are logged and tracked in the Call Log System.The call log system assignments are to be monitored daily and closed within the company standards and timelines. Tickets should be reviewed, addressed, or reassigned to other appropriate technicians when necessary. This position requires initiative and the ability to assist others to meet time frames outlined by the IT Director. STRATEGIC PLANNING: The IT-SS ensures that Copper Mountain has the caliber of computer systems required for its business. The position is responsible for the update and development of the computer systems to be maintained and improved on an ongoing basis.This position makes decisions with substantial importance and outcomes to Copper Mountain IT operations. Discretion and independent judgment requires this position to choose a course of action from among a number of possible alternatives within budget and staff resources. FINANCE: Research and analysis is required to find the best technical solutions within the budget requirements. The IT-SS assists the IT Director with future budget forecasts and notification of upcoming needs and technology. COMMUNICATION: Coordinating and maintaining effective communication with all Copper Mountain staff members and vendors is essential. The IT-SS position requires positive communication skills oriented towards customer and guest experience, with the ability to respond to technical and non-technical situations in a friendly, efficient manner. Clear documentation is necessary so each member of the IT team is capable of helping to support our systems. Documentation and inventory of computer systems must be thorough, accurate, and comply with standards established by the IT Director. INTERNAL/EXTERNAL RELATIONS: The IT-SS utilizes interpersonal communication skills to interact positively with computer users, staff members, managers and vendors. Frequently training others in complex information systems topics is required for novice and technical users.Copper Mountain team members must read, understand, and abide by all procedures and guidelines define Copper Mountain, Inc., and the IT Director. Compliance with “The Copper Mountain Employee Handbook” and the Copper Mountain Acceptable Use of IT Assets policy whenever representing their position are mandatory. PROFESSIONAL GROWTH: The IT-SS ensures a commitment to strengthening knowledge of various technologies through both company sponsored and self sponsored education, seminars and research. Due to the constantly changing and new network technology this position requires equal growth so Copper Mountain technology can keep current with the industry. WORK HOURS: The IT-SS position is salary exempt position that requires scheduling that includes weekends, holidays and flexible hours of operation. This position also requires the ability and willingness to be on-call 24x7 in an on call rotation. Rarely, late night shifts will be required to perform maintenance and upgrades on critical systems during hours of low utilization. Variations from the normal work hours may be scheduled by the IT Director. In cases where normal work hours are not scheduled, changes must be communicated to and approved by the IT Director. Other Duties as Assigned:* This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.* Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.* All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events **Personal Attributes:*** Is honest and has the highest integrity* Can handle and manage confidential information* Professional appearance. Adheres to all grooming guidelines* Follows established policies and procedures* Is supportive of Core Values* Sets the example for others and is above reproach* Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.* Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues* Can handle fast paced, potentially high-pressure environment* Is flexible with hours and days of work* Can work any hours of the day, any days of the week* Prioritizes and re-prioritizes personal time and work, to have good balance in life **Basic Requirements:*** Must be able to lift and carry items up to 50 lbs.* Due to recurring support demands during peak operating hours, the IT-SS must be able to ski, walk, and drive to all Copper Mountain locations requiring support. Must be able to carry computers and associated equipment. Possess fine motor skills to work with small wires and parts. Must be able to work outside in a high-altitude alpine environment.* Must be able to manage multiple, high priority tasks. Must be able to function in a stressful, fast paced, dynamic environment that can be caused by maintaining critical business systems that are required to be 100% operational* Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act* Must have a valid US Driver’s license* Must be at least 18 years old **Preferred Experience and Special Skills:**Education:* Bachelor’s degree in information systems, related studies, or equivalent work experience Experience:* At least one-year of experience installing, maintaining, and repairing computers, network systems, and related equipment for a mid-size business (1000+ users)* A demonstrated proficiency installing and maintaining Microsoft operating systems and their supporting applications including Windows Server, Windows Desktop, and Office 365. Experience with Windows imaging a must.* Experience administrating VMware ESX and vCenter* Experience with data backup and recovery systems and procedures* Experience with Internet and Intranet services including e-mail, FTP, and web browsers* Experience with network security concepts and services including firewalls, security updates, IDS, and anti-virus solutions* Experience working with RFID technologies including gates and hand scanners* A basic understanding of LAN and WAN technologies including Ethernet, TCP/IP, DHCP, DNS and wireless data communications* Demonstrates strong written and verbal communication skill, particularly when reading/writing technical concepts* Experience with installation and support of point-of-sale systems* Experience maintaining macOS devices including iMac and MacBook* License Requirement: May be required to obtain a license or specific training requirements for off-road vehicles* The IT-SS is expected to be accessible during working and on-call hours by allowing continuous communications via cell phone, email, or radio. In the event the IT-SS will not be accessible via electronic mediums for extended time periods, the IT-SS must notify the IT Director so adequate staff coverage can be maintainedPosition was originally posted on October 9th. This position will be posted and accepting applications until Wednesday,October 14th.
- J-18808-Ljbffr Powdr Corp.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist Level 1 in Denver, CO vacancy
$20 - $25 per hour
...Job Description Job Description Job Title : IT Support Specialist (Level 1) Industry : Information Technology / Corporate Services Location (city, state) : Aurora, CO Assignment Type : Contract to hire Pay : $20-25/hr based on experience Work Schedule...Level 1Contract workWork at officeLocal areaAddison Group
Aurora, COa month ago$76.4k - $107k
...Role: We are seeking a highly skilled and self-driven Senior IT Solutions Specialist to join our IT team in a fast-paced additive manufacturing environment. This pivotal role provides advanced technical support, serving as the final escalation point for complex issues...SuggestedWorldwideFlexible hours3D Systems
Littleton, CO2 days ago- Ledgent Technology is seeking an IT Support professional for our Westminster, CO office. The role focuses on planning, designing, and installing PC systems, diagnosing incidents, and training users across hardware and software platforms. Responsibilities include application...SuggestedWork at office
- ...Energy - powering the future, together. POSITION SUMMARY Provides support for hardware, software, network and system server, issues... ...RESPONSIBILITIES: Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. Tracks PC problems...SuggestedWork at officeLocal area
$30 - $36 per hour
A Colorado-based construction firm is seeking a part-time IT Support Specialist in Englewood. The role involves administering technical support for laptops and desktops, with responsibilities spanning across networking and server maintenance. Ideal candidates should have...SuggestedHourly payFull timePart time- ...& Flow Control Products Inc in Littleton, CO is seeking an Information Technology Support Specialist to provide intermediate-level admin and technical helpdesk support for day-to-day IT operations. This role troubleshoots hardware, software, account, and connectivity issues...
$70k
...Type : Full time (W2) with benefits Workplace Type : Hybrid (1 day on site, 4 days remote per week) Pay Rate: $70,000 +per... ...and qualifications) We are seeking an experienced IT Support Specialist to join our team! You will play a vital role supporting the regional...Full timeLocal areaRemote work$30 - $36 per hour
...depending on experience) We are seeking a skilled Endpoint Support Specialist to join our IT team and provide reliable, customer-focused support to... ...is conducted for those specific job positions. Senioriry level Associate Employment type Contract Job function Information...Contract workTemporary workWork at officeLocal areaRemote work- ...Role We are seeking a highly motivated and people-oriented IT Support Specialist to join our growing Technology team. In this role you own the... ...Own ticket resolution, queue triage, backlog, and service level reporting. Troubleshoot and resolve hardware and software issues...Work at officeFlexible hours
$31 - $36 per hour
...Responsibilities: Provide support across phone, email, chat, ticket... ...end-user training and new-hire IT orientation. Build and maintain... ...types of personalities at all levels of the organization.... ...operations. Novara launched January 1 2026, as an independent company...Hourly payPermanent employmentLocal areaImmediate startRemote workFlexible hoursNovara
Westminster, COa month ago$30 - $36 per hour
...construction firm is seeking a part-time (20-25 hours/week) IT Support Specialist to join their team. This is a 3-month contract position with... ...for IT support systems vital for company growth at a national level. This position is on-site in Englewood; only local...Full timeContract workPart timeLocal area- Business Title: IT Support Specialist II Reports To: Manager, DevOps Department: Information Technology Supervisory Role: No FLSA Status: Non-Exempt... ...POSITION OVERVIEW The IT Support Specialist II provides Tier 1 and Tier 2 technical support for employees and manages day-...Remote work
- ...local technology partner, providing managed IT services, cybersecurity, office... ...Colorado-owned company, we take pride in supporting our communities and creating an environment... ...is seeking an IT Integrations & Support Specialist to join our growing technology team. This...Work at officeLocal area
Automated Business Products Co
Englewood, CO19 days ago $65k - $75k
Job Description Title: IT Support Specialist Type: Direct Hire Location: Onsite -Gilbert, AZ Pay: $65,000-75,000 Position Overview We are... ...discipline, or an equivalent combination of education and experience. 1-3 years of experience in desktop support, technical support,...Work at officeLocal area$18 - $35 per hour
About the job IT Support Specialist The IT Support Specialist will be responsible for providing technical... ...: Provide first and second-level technical support for end-users across all... ...field, or equivalent work experience. +1 years of experience in IT support or a...Hourly payFull timeWork experience placementRemote workMonday to Friday$65k - $75k
...Information Technology Type : Full-Time, Direct Hire Reports To: IT Support Desk Supervisor Location: Westminster, CO(fully onsite 5 days... ...and work with a diverse population High attention to detail High levels of accuracy Located in a busy and open area office Long hours...Full timeWork at officeWork visa- A leading IT Consulting Services firm in Englewood, CO, is seeking a Tier II Support Specialist for a contract opportunity. The candidate will support 1200 end users through various channels including support calls and emails. Essential attributes include exceptional customer...Contract work
- IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.) Security vulnerability patching Application upgrades Intune SCCM BitLocker...Contract workLocal area
$22 per hour
IT Support Specialist Location: New York City, NY, 10005 Payrate: $22 per hr. on W2 Shift: Mon-Fri; General shift Duration: Up to 9 months Summary: We are seeking a reliable and detail-oriented IT Support specialist to support on-site technical operations. The ideal candidate...Shift work- IT Support Specialist I Position: IT Support Specialist I - Corporate IT Team (On‑site at Home Furniture location, Tupelo, MS). The role provides... ...significant, unresolved, or recurring issues to the next level of support personnel. Provide accurate information and technical...Work at officeLocal area
- A Colorado-based utilities firm is seeking an IT Support Specialist to join their team. This company is very well established and has seen tremendous... ...systems that are vital for company growth at a national level. This person will install, assess, and configure laptops,...Hourly payPermanent employmentContract workLocal area
$32.5 - $37.5 per hour
...contract options Continuous training and support Extensive carrier relationships and... ...SITE POSITION This role is ideal for an IT professional looking to expand their... ...organization As an IT Systems Support Specialist at Premier Group Insurance, Inc., your primary...Hourly payFull timeContract workTemporary workFor contractorsWork at officeRemote workRelocationPREMIER GROUP INSURANCE INC
Denver, CO4 days ago- Vantor Inc. is seeking a Service Desk & Deskside Support Analyst in Westminster, CO to be the first point of contact for internal technology... ...from initial contact to resolution. Applicants should have 1-2 years in customer service or tech support, basic Windows/macOS...Remote work
$40.87 - $45.19 per hour
...Job Description Job Description Role: IT Site Support Specialist II Location: Denver, CO (100% Onsite) Employment Type: Contract-to-... ...enjoys delivering high-quality support to employees at all levels, including executive leadership. You will serve as the primary...Hourly payContract workWork at officeLocal areaAddison Group
Denver, CO11 days ago$20 - $30 per hour
...Position: IT Help Desk Technician Compensation:... ...a skilled IT Help Desk Specialist to join their team!... ...is a great opportunity to support a high-impact Workday go-... ...Qualifications & Experience: ~1-2+ years of help desk, service desk, or Level 1 support experience ~...Level 1Weekly payFull timeTemporary workShift workJobrapido
Lakewood, CO2 days ago- ...IT Network SpecialistConvergint is looking for a full-time, enthusiastic... ...forward-thinking IT Network Specialist to join our amazing culture.... ...culture, making us the #1 global, serviced-based systems... ...standards.Serve as the technical support contact for our customer and...Full timeLocal areaRemote workWork from home
Convergint
Centennial, CO3 days ago $30 - $36 per hour
...IT Support Specialist (Short-Term Contract) Type : Contract until March 2027 Location : Centennial, Colorado Schedule : Onsite Monday... ...and abilities is qualifying: Experience : A minimum of 1 year of help desk or call center experience. Experience...Hourly payContract workTemporary workFor contractorsWork experience placementLocal areaRemote workMonday to Friday$60k - $70k
...Description We are seeking a motivated customer-focused IT Support Specialist to join our technology this role you will be the primary point... ...Advanced proficiency with Citrix environments (ProCirrus). ~1 Years: Client-server connectivity experience (Ethernet TCP/IP...Full timeWork at officeLocal areaRemote workWork from homeShift workWeekend workAfternoon shift3 days per week- ...IT Specialist The position is located in the Continental - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair...Work at office
US Government Jobs
Denver, CO5 days ago - ...IT Specialist Opportunity Are you looking for an incredible opportunity to join a dynamic,... ...organization taking patient care to the next level. We are excited to grow our team with... ...IT areas and providing exceptional support to teammates and clinics across the country...Temporary workWork at officeRemote work
Epiphany Dermatology
Denver, CO4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist Level 1. Be the first to apply!
Related searches
- IT technician Denver, CO
- IT specialist Denver, CO
- computer operator Denver, CO
- support associate Denver, CO
- computer support specialist Denver, CO
- supported employment specialist Denver, CO
- event support specialist Denver, CO
- operations support agent Denver, CO
- mission support specialist Denver, CO
- program support specialist Denver, CO