Veterinary Receptionist

Job Title

Receptionist

Job Description

Bay-Porte Animal Hospital is the oldest animal hospital in La Porte, Texas, operating since 1981. This longevity speaks to a foundation built on trust, superior medicine, and sincere compassion, where we treat our patients like family. The community recognizes this dedication, evidenced by our excellent Google rating of 4.8 stars. When you join our practice, you are not just finding a new job; you are becoming an integral part of a long-standing tradition of dedicated small animal healthcare. We invite you to join our growing team and do your best work here. You will find immediate support from your teammates, including long-term staff and our current Veterinarians, Dr. Saxe and Dr. Short, and Hospital Manager Heather Brister. Because we believe in your professional success, you will find access to programs designed to help you achieve your career goals. Whether you are looking to refine your surgical skills or pursue credentialing as a technician, this hospital is part of a supportive network dedicated to helping teammates grow. We ensure you have the resources, mentorship, and continuing education needed to succeed in every aspect of your role. Bay-Porte Animal Hospital is a full-service small animal practice committed to providing comprehensive care. We offer robust services across Pet Wellness, Advanced Care, Surgical Procedures, and Testing & Diagnostics. We also provide Urgent Care services, allowing you to utilize your emergency skills and manage critical cases without relying solely on external referral centers. Our commitment is to give you the clinical autonomy and medical support necessary to deliver the high-quality medical services our long-standing patient base expects. Located in La Porte, Texas, we serve a dedicated client base across the community and surrounding areas. Our location is convenient for pet owners, situated just off West Fairmont Parkway. As the oldest animal hospital in La Porte, you will immediately connect with a community that views the hospital as family. This is a chance to build deep, meaningful relationships with clients who value consistent, compassionate care for their pets.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.