Leasing Specialist - Charlotte (New)

Job Description

Job Description

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 4,000 units and aim to expand to 10,000 by 2030.

The Opportunity

We are seeking a Leasing Specialist to join our team. This role is responsible for leasing, marketing, and maintaining positive resident relations within the community. The ideal candidate will thrive in a fast-paced environment and have a passion for providing outstanding customer service.

• Passion for providing exceptional customer service
• 1+ years of Leasing experience in a Multifamily environment (preferred)
• Affordable Housing leasing experience preferred
• Thrives in a fast-paced environment
• Flexible schedule, including evenings and weekends based on business needs
• Solid computer knowledge (Windows, Word, Excel, internet, email)
• Working knowledge of Yardi and/or RealPage Property Management software preferred

Leasing Activities:

• Lead Management: Take on more responsibility for managing leads, following up with prospects, and closing leases.
• Application Processing: Process rental applications, secure deposits, and ensure compliance with Fair Housing requirements.
• Move-In Coordination: Ensure apartments are ready for new residents and coordinate move-ins.

Resident Retention:

• Service Requests: Follow up with residents to ensure satisfaction on maintenance service request.
• Resident Events: Assist in planning and hosting resident appreciation and retention events.

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Life insurance
• Paid time off
• Full-time
• Pay: Hourly + Bonus (if applicable)

Schedule

• 8-hour shifts, Monday to Friday
• Saturday based on business/property needs

Ready to make a difference? Apply today and join a team that's transforming communities and lives .