Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred

Job Summary Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Job Description Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert‑level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment; aiming to connect our products and services to customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. What you will need to have High School Diploma or equivalent. Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly. Perks and Benefits Day‑One benefits: Medical, Dental, and Vision coverage; Comcast XFINITY courtesy services in serviced areas; discounted tickets to Universal Resorts. Paid Parental leave. Tuition reimbursement up to $8,000 for Full‑Time employees. Paid Time Off. 401(k) Savings Plan with up to 6% dollar‑to‑dollar matching. Additional benefits available. Employees at all levels are expected to: Understand our Operating Principles and use them as guidelines for how you do your job. Own the customer experience, think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff, be an enthusiastic learner, user, and advocate of our game‑changing technology, products and services, especially our digital tools and experiences. Win as a team, making big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System, gathering and acting on employee and customer feedback to elevate opportunities for improvement. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors, and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer‑Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity Salary: Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education High School Diploma / GED Relevant Work Experience 2‑5 Years #J-18808-Ljbffr Comcast