O&M General Maintenance Technician

General Maintenance Technician

ISS offers a competitive compensation package including benefits, paid time off, and a starting hourly salary of $31.00 - $36.00.

The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.

The General Maintenance Technician is responsible for the repairs and maintenance of all departments of the company building, administrative and warehouse, acting as the contact for emergency situations that affect ISS ability to open for business. Additionally, the technician will assess and consider the safety of our employees, the security of our assets, and the service to our clients and team members daily.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from all levels of management
• Coordinate activities with other internal departments

Ideal Candidate Experience

• High school graduate, certificate in trade school or equivalent work experience
• 3-5 years' work experience
• Must understand how things work (facility-related)
• Must be able to effectively communicate (oral and written) with all employees, contractors, and vendors
• Self-starter and team player
• Ability to prioritize and manage multi-functional tasks
• Ability to work quickly and effectively under pressure
• Ability to use standard powered and non-powered tools

Key Accountabilities

• Assists with maintaining the building
• Monitors and replaces light bulbs in all assigned facilities, as needed
• Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications
• Performs basic plumbing and electrical work and determines when further attention is required
• Performs other maintenance duties as assigned by the Building Maintenance Supervisor

Physical Demands & Work Environment

• While performing the duties of this job, the employee must be able to stand for long periods of time, walk, reach, climb, stoop, kneel, crouch/crawl and occasionally lift and/or move up to 100 pounds
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Must be able to work under pressure and time deadlines during peak periods
• While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts; high, unsafe places; fumes/airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration
• Occasionally exposed to wet and/or humid conditions
• The noise level in the work environment is frequently loud

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.