Hotel Breakfast Attendant

JOB DESCRIPTION – BREAKFAST ATTENDANT POSITION: Breakfast Attendant REPORTS TO: Xperience Manager / General Manager

MINIMUM REQUIREMENTS:

High School Diploma or equivalent preferred Previous food service, hospitality, or customer service experience preferred Food Handler Certification (or ability to obtain within required timeframe)

SCHEDULE REQUIREMENTS:

Early morning availability required Typical schedule between 6:00am – 11:00am Ability to work weekends and holidays as needed

SUMMARY / OBJECTIVE

The Breakfast Attendant is responsible for the setup, maintenance, and breakdown of the complimentary breakfast service at The Sage. This position plays a key role in guest satisfaction by ensuring a clean, well-stocked, and welcoming breakfast experience. The Breakfast Attendant delivers friendly, attentive service while maintaining food quality, safety, and sanitation standards consistent with hotel policies and brand expectations.

CONCEPT CORE VALUES

Guest Satisfaction – Provide a warm, efficient, and enjoyable breakfast experience that exceeds guest expectations. Associate Satisfaction – Contribute to a respectful, collaborative work environment that supports team success. Community – Reflect pride in Santa Fe’s hospitality culture through thoughtful service and local awareness. Transparency – Maintain open, honest communication with team members and management. Accountability – Take ownership of cleanliness, food quality, inventory, and guest experience. Innovation – Identify opportunities to improve breakfast flow, presentation, and efficiency.

GENERAL RESPONSIBILITIES

Deliver consistent, friendly guest service during breakfast hours Prepare, maintain, and break down the breakfast area according to hotel standards Ensure food safety, cleanliness, and presentation at all times Communicate effectively with management and Front Desk regarding guest needs or issues

SPECIFIC RESPONSIBILITIES

➤ Operations Set up the breakfast area prior to service, including food stations, beverages, utensils, and seating areas Stock, replenish, and monitor breakfast items throughout service to ensure availability and freshness Break down breakfast area after service and prepare space for daily operations Follow all Standard Operating Procedures (SOPs) related to breakfast service ➤ Food Safety & Sanitation Adhere to all food handling, sanitation, and health department regulations Monitor food temperatures and quality throughout service Properly store, label, rotate, and dispose of food items using FIFO practices Maintain cleanliness of counters, tables, floors, equipment, and back-of-house areas ➤ Guest Experience Greet guests in a courteous, welcoming manner and assist with breakfast-related questions Respond promptly and professionally to guest requests or concerns Maintain a calm, friendly demeanor during peak breakfast periods Act as a brand ambassador for The Sage by delivering approachable, value-driven service ➤ Inventory & Communication Monitor inventory levels of food, beverages, and paper goods Communicate shortages, waste, or supply needs to management Coordinate with Front Desk and management regarding guest flow or special needs

OPTIMUM ATTRIBUTES

Strong customer service and interpersonal skills Detail-oriented with a focus on cleanliness and presentation Reliable, punctual, and organized Ability to work independently and as part of a team Ability to work efficiently in a fast-paced environment Professional appearance and positive attitude Ability to maintain composure during high-volume service periods