Call Center Receptionist
Westeasthub Llc
Benefits:
401(k)
Company parties
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Profit sharing
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary We are seeking a professional and personable Call Center Receptionist to be the first point of contact for our customers. In this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. You’ll play a key role in creating a welcoming experience and driving customer engagement.
Key Responsibilities
Answer inbound calls promptly and professionally
Greet and direct customers to the appropriate department or resource
Make outbound calls to promote services and acquire new customers
Provide accurate information about products, services, and promotions
Log call details and customer interactions in the system
Assist with administrative tasks like scheduling, data entry, and follow-ups
Maintain a professional, organized front-desk environment
Qualifications
High school diploma or GED required; college coursework preferred
Previous experience in a receptionist or call center role is a plus
Excellent verbal and written communication skills
Strong customer service orientation and a proactive attitude
Ability to multitask and handle both inbound and outbound calls efficiently
Proficiency with Microsoft Office and call center software
Detail-oriented and organized with a strong focus on follow-through
Vacancy posted 4 days ago
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