Server Assistant

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist. Job Title: Server Assistant Department & Department Number: Food & Beverage Directly Reports To: Food & Beverage Director FLSA Status: Hourly Non-Exempt Summary of our Cultural Beliefs Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience. Integrity First. I am accountable to be honest and always do the right thing. Value People. I empathize and respect others. Speak Up. I seek, listen and provide candid feedback to improve performance. Empowerment. I have the skills, resources and authority to create memorable experiences. I seek ways to be extraordinary and deliver a positive impact every day. Essential Duties and Responsibilities Provide friendly, attentive, and professional support to Servers in dining rooms, patios, lounges, and at events. Assist with greeting and seating members and guests as needed. Clear and reset tables efficiently between courses and after meals. Maintain cleanliness and organization of assigned service areas, including side stations, beverage stations, and service equipment. Refill water glasses, beverages, bread, and other table items to support timely service. Assist with delivering food and beverages to tables as directed by Servers. Ensure all service areas remain stocked with necessary supplies, including linens, glassware, cutlery, and disposables. Support the setup and breakdown of dining rooms for daily service and special events. Collaborate with kitchen and bar teams to ensure smooth service flow and timely delivery of items. Follow all sanitation, safety, and beverage service guidelines to maintain a clean and safe environment. Communicate guest feedback or concerns to Servers or management promptly. Maintain knowledge of basic menu items and club offerings to assist guests when needed. Represent the club with professionalism and uphold all service and grooming standards. Assist with major club events as needed, including setup, service support, and cleanup. Additional duties as requested by Bluejack leadership. Minimum Qualifications (Knowledge, Skills, and Abilities) Prior serving experience in high-end golf/country club or hospitality industry is a plus. Good organizational skills and the ability to work well independently, attention to quality and detail. Enjoy working with Members, guests, and children. Requires excellent oral and written communications skills. Service oriented style with professional presentation skills. Experience providing excellent customer service in a fast-paced environment. Education High School diploma, GED certificate, or relevant work experience. Approximate Schedule and Hours Weekdays, weekends, and Holidays, schedule flexible as business dictates. Additional Compensation Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation. Bluejack provides designated bonus opportunities throughout the year to recognize and reward employee contributions. Bluejack Appearance and Grooming Standards The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations. Licenses and Certifications Must possess a valid Texas Driver’s License and meet the driver safety policy requirements. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner. We are an equal employment opportunity employer. Acknowledgment The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. #J-18808-Ljbffr