Process Coordinator

Process Coordinator

Cleveland - CLEVELAND, OH 44131

Overview

Position Type: Full Time Education Level: 2 Year Degree

Description

This position is located in Cleveland/Independence, OH. Based on experience, skill, and knowledge this position can be hybrid.

Purpose of Position: The Compliance Monitoring Process Coordinator administers our compliance monitoring engagements and oversees related monitoring processes and controls. This position serves as a Subject Matter Expert by supporting and collaborating on all monitoring activities and assists in implementing the Departments' duties by monitoring and tracking deadlines, documenting actions, inputting information into relevant databases and maintaining documentation. This position reports to the Supervisor of CMEP (Compliance Monitoring and Enforcement Program) Operations and Standards and delivers results on processes and actions that are completed as required.

Key Responsibilities:

• Perform day-to-day activities related to audits, spot checks, and self-certifications, ensuring compliance with internal processes and standards
• Prepare, maintain, and update departmental documentation, including reports, policies, procedures, manuals, databases, spreadsheets, and correspondence
• Assist in drafting and population of templates for departmental documents and reports; recommend enhancements to reporting methods and content
• Identify inconsistencies among audit teams to help correct and create internal controls
• Support in preparing agendas, notices, and presentations for any department corporate meetings, presentations, and seminars
• Becomes an expert on compliance monitoring processes within ReliabilityFirst and industry
• Demonstrate solid organizational skills that reflect ability to perform and prioritize multiple tasks efficiently and with excellent attention to detail
• Support departmental and personal initiatives to meet established corporate goals and personal development goals
• Assist with logistics for internal and external events, including setup, cleanup, meal ordering, and other arrangements as needed
• Offer administrative support and coordination to department supervisors, managers, or directors; provide backup support to the Front Desk and other departments as needed

Qualifications

• Associate degree in Administrative Science or other related discipline OR No degree with at least 2 years of related experience/education resulting in demonstrated ability to perform the major duties required
• Excellent interpersonal skills and ability to build relationships
• Proactive approach to problem-solving with strong decision-making skills
• Computer skills: Proficient with Microsoft Office applications, including Word, Excel, Access and Power Point and ability to work in the cloud network

Preferred:

• Strong coordination, organizational, planning and scheduling skills