Inside Sales Account Manager
$50k - $65kAddison Group
Job Title: Inside Sales Account Manager
Location (City, State): Rockwall, TX
Work Schedule : Monday - Friday, 8:00-5:00 CST
Type of Employment: Direct Hire
Salary: $50,000 - $65,000 / year
Industry: Manufacturing
Benefits: This position is eligible for a comprehensive benefits package including medical, dental, and vision. Job Description:
Addison Group is partnering with our client to identify an Inside Sales Account Manager to join their growing team. This role is ideal for a customer-focused professional who enjoys building relationships, managing accounts, and supporting sales operations in a fast-paced environment.
The Inside Sales Account Manager will serve as a primary point of contact for customers, providing product guidance, processing orders, preparing quotes, and coordinating with internal departments to ensure a positive customer experience. The ideal candidate will be organized, proactive, and capable of balancing multiple priorities while maintaining a high level of service. Key Responsibilities:
Location (City, State): Rockwall, TX
Work Schedule : Monday - Friday, 8:00-5:00 CST
Type of Employment: Direct Hire
Salary: $50,000 - $65,000 / year
Industry: Manufacturing
Benefits: This position is eligible for a comprehensive benefits package including medical, dental, and vision. Job Description:
Addison Group is partnering with our client to identify an Inside Sales Account Manager to join their growing team. This role is ideal for a customer-focused professional who enjoys building relationships, managing accounts, and supporting sales operations in a fast-paced environment.
The Inside Sales Account Manager will serve as a primary point of contact for customers, providing product guidance, processing orders, preparing quotes, and coordinating with internal departments to ensure a positive customer experience. The ideal candidate will be organized, proactive, and capable of balancing multiple priorities while maintaining a high level of service. Key Responsibilities:
- Manage and support a portfolio of existing customer accounts across multiple markets.
- Respond to customer inquiries regarding products, pricing, order status, and general account information.
- Process customer orders accurately through the company's internal systems.
- Prepare and maintain product quotations while ensuring pricing accuracy.
- Direct sales opportunities and customer requests to the appropriate internal resources when needed.
- Monitor shared communication channels, including inbound emails and phone inquiries, and provide timely responses.
- Collaborate with departments such as operations, accounting, marketing, and sales to resolve customer needs and support business objectives.
- Assist in developing account growth strategies and identifying opportunities to increase customer engagement.
- Research and resolve customer concerns while maintaining a high level of professionalism.
- Educate customers on available products, features, and solutions to help meet their business needs.
- Provide sales support activities, including occasional outbound customer outreach.
- Maintain accurate customer records and documentation within company systems.
- Perform additional administrative and account management duties as assigned.
- High school diploma or equivalent required.
- 1-5+ years of experience in account management, customer service, inside sales, sales support, or order processing.
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
- Experience utilizing ERP or order management systems for customer order entry and tracking.
- Manufacturing industry experience is a plus but not required.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent verbal and written communication skills.
- Demonstrated problem-solving and critical-thinking abilities.
- Detail-oriented with a commitment to accuracy and follow-through.
- Ability to work effectively both independently and as part of a collaborative team environment.
- Customer-focused mindset with a passion for delivering exceptional service.
Vacancy posted 2 days ago
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