Assistant Project Manager

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Assistant Project Manager supports the daily operations of custodial services, ensuring quality performance, customer satisfaction, and efficient service delivery. This position works closely with the Project Manager to oversee contract operations, supervise employees, maintain safety standards, and support a positive work environment. The Assistant Project Manager also helps advance Didlake's mission by promoting meaningful employment opportunities for individuals with disabilities.

What You Will Do

• Assist the Project Manager in overseeing daily custodial operations and ensuring contract requirements are met.
• Coordinate activities to achieve operational goals within established timelines and budgets.
• Communicate with the Contracting Officer Representative (COR) and other stakeholders to address operational concerns.
• Work with the Quality Systems Manager to establish and maintain service delivery standards.
• Develop, implement, and monitor quality inspection procedures, checklists, and schedules.
• Review inspection results to identify trends, safety concerns, and opportunities for improvement.
• Prepare and submit inspection reports, operational updates, and required documentation.
• Investigate and resolve customer complaints related to service quality.
• Monitor cleaning supplies, chemical usage, and inventory.
• Ensure compliance with health, safety, and company policies.
• Supervise employees, evaluate performance, and provide recommendations regarding personnel actions.
• Identify employee training needs and support professional development.
• Promote teamwork, professionalism, and a positive workplace environment.
• Support workplace accommodations and promote the rights of employees with disabilities.
• Coordinate with contractors, vendors, and customers to maintain efficient operations.
• Monitor subcontractor performance and ensure assigned work is completed.
• Assist with managing contract resources and maintaining cost-effective operations.
• Serve as a point of contact for staff and customers in the Project Manager's absence.
• Respond to emergency operations, including inclement weather, as required.
• Complete all required Didlake training and additional duties assigned by the Project Manager.