Front Desk Associate/Marketing Concierge

Responsive RecruiterThe Lash Lounge is the premier salon for Lash Extensions with over 150 locations in the United States. We offer a complete array of beauty services including Lashing, Tinting, Brow Lifts and Tints, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.Who We Are Looking ForWe are looking for a highly motivated and committed part time Front Desk Associate for our salon. This position begins as a part-time position (minimum 20 hours per week) but could increase to more hours and possibly a full-time position. This Marketing Position requires availability on weekends, Sundays and Wednesday nights; morning shifts 7:30-3:30; evening shifts 3:30-9:30 PM; overlap shifts 11 AM- 3PM. Your focus will be on providing an excellent customer experience to all of our guests, memberships (which save our guests so much money!) and cultivating a positive work environment. A focus on memberships, retail, and booking clients.ResponsibilitiesIncrease memberships and retailFollow up and schedule leadsGreet new clients and provide an excellent customer experienceMarket/Schedule appointments in person or by phoneMaintain a clean and inviting environmentPartner with Lash Artists to maintain a fluid environment in the salonRequired Skills1+ years customer service or retail experience.Expertise in phone skills/Speaking AND TextingMUST be available evenings, holidays and weekendsStrong attention to detail/Bonused through company goalsStrong ability to multitask in a fast-paced environmentExperience with MindBody Software is a plus!Why Join Our Team?Hourly wage; + 10% Commissions + 10% On all product sales; Member sign-up bonuses as wellGrowth opportunitiesPersonal Discounts on retail productsGreat Bonuses and Incentives/Learning ProgramsCompensation: $13.50 per hour