Quality Manager

Job Description

Job Description

Job Location – Mansfield ,  TX (Onsite)
1st shift - (Mon - Fri)

JD -
1) Problem-solving, calm approach, structured thinking
Can you walk me through a time when you had to solve a difficult problem with limited information? How did you approach it, and what was the outcome?
2) Customer interfacing, communication, professionalism
Tell me about a situation where you had to work directly with a customer or external stakeholder to resolve an issue or manage expectations
3) Cross-functional teamwork, collaboration, communication
Describe a time when you had to collaborate with multiple functions or teams to achieve a goal. What role did you play, and how did you keep everyone aligned?
4) Quality fundamentals, standards knowledge, Six Sigma exposure
What quality standards, quality tools, or continuous improvement methods have you used in your previous roles? Can you give an example of how you applied them?
5) Calm presence, professionalism, composure, communication under pressure
Tell me about a high-pressure or challenging situation at work where it was important to remain calm and professional. How did you handle it?
Criteria:
Aerospace + Medical + Manufacturing Engineer Degree
Customer interfacing experience/ Cross-functional/ collaborative
Quality fundamentals/standards
Leads/Develops others
Calm presence, Quality can be chaotic, Calm approach would mesh well with the team
Active listener, representing so speak/write technically and professionally
Six sigma certifications are a plus
Min 3 years managing a team
POSITION SUMMARY:
Provide leadership and management for the quality function through execution of the Quality Process at the plant level. Establish, maintain and optimize an effective quality management system. Implement the division's quality plan at the plant level to achieve the division's overall quality objectives. Enhance and improve the Division's products and services through the implementation of AS9001D, problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques.
ESSENTIAL FUNCTIONS:
Communicates and executes customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
Manages and develops team of quality engineers and inspectors to continually grow and foster a culture of quality compliance and continual improvement.
Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
Works with the leadership team to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
Coordinates necessary plant personnel for internal, customer and third party quality system audits.
Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
JOB REQUIREMENTS:
B.S. Degree in an Engineering or related discipline.
3-5 years of Quality, Engineering or related experience.
Knowledge of International Standard AS9100D; lead auditor preferred.
Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQMgr) is preferred.
Knowledge of manufacturing and quality practices.
Experience with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, Measurement Systems Analysis / Gage R&R, Process Capability, Failure Mode & Effects Analysis, etc).
Demonstrated leadership, project management, facilitation and problem-solving skills.
Must demonstrate effective verbal and written communication skills.