Pharmacy Technician - Retail

Job Overview Location: MHealth Clinics and Surgery Center, Minneapolis MN Hours: 80 hours bi-weekly Schedule: day/evening/night, every other weekend Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order. Responsibilities Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring, and labeling prescriptions. Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review. Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables. Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary. Process manual prescriptions including EZ‑DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner. Complete special orders to meet customers’ needs. Respond to internal and external customer questions and concerns in a professional and customer-focused manner. Handle cash register transactions quickly and accurately. Perform administrative duties as assigned by the manager. Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, onsite training of staff and acting as a primary resource for problem solving. Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest. Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes. Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies, and Fairview Policy. Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate. Assist in the maintenance of pharmacy to reflect a clean and well‑stocked condition daily Ensure each product has a POS shelf label Assist in inventory control functions Record invoices in department inventory control/invoice records Maintain stock of inventory in assigned areas Receive, unpack, and check incoming stock against invoices and place into inventory Process recalls and returns when necessary Help in the maintenance of pharmacy billing records Required Qualifications High School or GED Active technician registration with the Minnesota Board of Pharmacy Preferred Qualifications Graduate of an approved pharmacy technician program One to three years retail and/or pharmacy experience Benefit Overview Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Additional information available at Compensation Disclaimer The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status $24.46- $32.82 Hourly #J-18808-Ljbffr Fairview Health Services