Secretary

Job Title

Secretary

Duties

Duties include but are not limited to:

• Answers telephones and provides technical and secretarial assistance to the above management staff as well as medical providers and others as requested.
• Plans and carries out the work, handling problems and deviations in the assignments in accordance with established policies.
• Orders office supplies, distributes all incoming and outgoing mail, and provides administrative coverage to any or all surgery sections.
• Assists in coordinating all non-MD employees through Credentialing, Human Resources (HR) and sections as appropriate; ensures that all OR staff maintain active radiology badges. This position also requires the highest standards of providing customer service to both internal and external stakeholders.
• Collaborates with the OR Manager to review daily surgery documentation logs to review previous days cases, and is well versed in utilizing software such as VISTA, Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook.
• Completes all aspects of timekeeping for Surgery Services (five (5) TL groups) according to facility policy and procedure. Enters employee work tours, accurately posts tours of duty, on-call time, annual, and sick leave in Veteran Affairs Time and Attendance System (VATAS) in a timely manner. Tracks part-time physicians and tracks and informs management of employee absenteeism and maintains staff schedules in Clairvia
• Provides additional ADPAC support for Surgery Services. They are responsible for providing guidance and assistance to clinical staff and request modifications or new account access, documentation keys and menus, T-drive access, and IT hardware requests through the ePAS system. They will also provide PIV sponsorship for the service and request required keys, departmental access, and scrub machine cards/codes through the Lock Shop, Police Department, and Linen Department respectively. The incumbent also assists with troubleshooting computer sign-in issues, updates electronic contact information for employees, and aids in editing signature blocks and person class codes.

Physical Demands:

• The work is mainly sedentary; but may require, walking, stair climbing, bending, stooping and carrying lightweight documents, and repetitive use of the keyboard as part of daily activities. Stamina and concentration to meet crucial deadlines are required.
• Keen hearing and distinct speech are essential due to the extensive use of the telephone as a means of communication. There may be a certain amount of mental strain due to time constraints and frequent reviews and surveys. The employee must be able to handle stress of meeting deadlines and the time constraints placed on him/her. The work does not require any special physical effort or ability.

Work Schedule: Monday-Friday 7:00 am-3:30 pm

Virtual: This is not a virtual position.

Position Description/PD#: Secretary/ PD94409-0

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized