Business Consultant Specialist

Operational Intelligence Analyst (AI & Analytics) Do you enjoy turning complex platform usage data into clear, real‑time operational insights that help teams act fast? As an Operational Intelligence Analyst, you’ll partner with technology, operations, and product teams to translate data into actionable alerts, dashboards, and proactive interventions that protect revenue and improve platform health. Responsibilities Analyze large‑scale usage datasets using SQL and data science methodologies to identify trends, patterns, and anomalies in product platform activity. Design, develop, and deploy AI models that automatically dashboard active usage and flag abnormal patterns in real time. Build and maintain operational alerts, interactive dashboards, and visualization solutions using Databricks, Elastic AI, Kibana, PowerBI, and related tools. Create data profiles and leverage them to generate timely, actionable analytics that support rapid business decision‑making and operational response. Partner closely with operations teams to establish and refine early‑escalation workflows for customers experiencing issues with our product platforms. Continuously monitor platform health metrics, perform root‑cause analysis on usage anomalies, and recommend data‑driven improvements to alerting logic and dashboards. Collaborate with cross‑functional stakeholders to translate business requirements into technical analytics solutions that deliver clear operational value. Document analytics processes, model logic, and dashboard architectures to ensure knowledge sharing and long‑term maintainability of the Operational Intelligence platform. Stay current with emerging tools and best practices in data science, AI‑driven monitoring, and business intelligence to drive continuous innovation within the team. This role is ideal for a data‑savvy consultant who thrives at the intersection of technical analytics and business impact. Requirements Data Engineering & Analysis Foundation Advanced SQL (required) with hands‑on experience querying large‑scale, high‑velocity datasets. Experience working with distributed data platforms (e.g., Databricks, Spark, or similar). Applied Data Science / ML Exposure (Practical> Theoretical). Experience building or tuning anomaly detection, forecasting, or pattern recognition models. Ability to operationalize models into alerting or reporting systems (not just notebooks). Monitoring, Alerting & Observability Mindset Experience designing or supporting alerting frameworks tied to system or business thresholds. Familiarity with tools like Elastic, Kibana, Splunk, or similar observability platforms. Dashboarding & Visualization Experience. Proven ability to build actionable dashboards (Power BI, Kibana, etc.). Focus on usability, surfacing signals vs. noise for operational teams. Root Cause & Incident Analysis Skillset Demonstrated ability to investigate anomalies, trace issues across systems, and identify root causes.Experience translating data signals into clear operational or business impacts. Cross‑Functional Business Translation Skill to work directly with operations, product, and engineering teams. Convert ambiguous business needs into structured data/analytics solutions. Automation & Continuous Improvement Orientation Experience improving alert logic, reducing false positives, and scaling analytics workflows. Exposure to scripting (Python preferred) for data processing or automation. Documentation & Platform Ownership Mindset Ability to document data models, dashboards, and alerting logic for reuse and maintainability. Operate as a long‑term owner of analytics assets—not just a builder. Benefits Medical Inpatient and Outpatient Insurance – coverage for your healthcare needs. Life Assurance Policies – providing financial security for your loved ones. Modern Family Benefits – support for maternity, paternity, and adoption needs. Long Service Award – recognition for your dedication and loyalty. Celebratory Allowance/Gifts – marking special occasions to celebrate with you. Flexible Benefits Plan – offering you a wider choice of services and products. Employee Assistance Program – access support for personal and work‑related challenges. Flexible Working Arrangements – balance work and personal life effectively. Access to Learning and Development Resources – empowering your professional growth. U.S. National Base Pay Range: $86,600 – $144,400. Geographic differentials may apply in some locations to better reflect local market rates. This role is eligible for an annual incentive bonus. We are an equal‑opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information‑based analytics, decisioning tools and datamanagement services that provide market‑specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180countries. #J-18808-Ljbffr