Senior Associate, Product Solutions

Location Designation Hybrid - 3 days per week. May occasionally report to White Plains, NY. Role Overview We are looking for a proactive and detail-oriented Senior Associate to join the Life Insurance Product Solutions team at the Professional (PF3) level. In this role, you will contribute to operational improvements and support initiatives that enhance the inforce Life Insurance client experience. This is a great opportunity to learn foundational insurance industry knowledge, build strong technical skills, and develop experience with teamwork, innovation, and client service. Join Life Insurance Product Solutions, supporting New York Life’s wide variety of life insurance products. Work alongside colleagues from different areas to help improve and evolve the company’s life insurance portfolio. Your contributions help ensure financial security and peace of mind for our clients and their families. What You’ll Do Analyze in-force product block to identify and recommend enhancements that improve the customer, field, and service experience across core insurance offerings. Provide subject matter expertise (SME) in support of value streams such as Correspondence and Digital Services, as well as cross-functional process programs. Support initiatives to enhance our current operations supporting life clients, and contribute to the development of new tools that strengthen product support for internal teams and external partners. Leverage AI to improve processes that support these initiatives. What You’ll Bring Bachelor’s degree required Ability to support initiatives with multiple stakeholders and competing priorities Strategic/growth mindset Technical skills to work with data and AI High level written and verbal communication skills Strong analytical and problem-solving abilities Comfortable operating in agile environments with a focus on iteration and learning Pay Transparency Salary Range: $81,000-$115,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. This role requires FINRA licensed and/or FINRA Associated Person pre‑hire fingerprinting. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Discover more about our comprehensive benefit options or visit our NYL Benefits Site. Job Requisition ID: 93714 #J-18808-Ljbffr New York Life