Receptionist

About The Role As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together. We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees. What You’ll Do Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly. Communication Hub: Route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude. Access Control: Gatekeeper for facility security, issuing badges and managing access cards with meticulous detail. Operational Support: Cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance. Event & Meeting Support: From ordering catering to setting up conference rooms, ensure every meeting goes smoothly. Workspace Steward: Maintain reception, barista, and pantry areas as needed to keep them clean, organized, and stocked. Who You Are Customer-obsessed: You are driven by client satisfaction and have a can-do mindset. A natural professional: Polished appearance, strong English communication skills, and composure under pressure. Tech-savvy: Comfortable with multi-line phone systems, PC/Mac environments, MS Office, and standard office equipment. Detail-oriented: You notice small issues and address them proactively. The Requirements Education: High School Diploma or equivalent required. Experience: 1–3 years in Reception, Concierge, or high-end Retail/Hospitality preferred. Physical agility: Capable of walking, standing, and occasionally lifting up to 40 lbs. Reliability: Punctual and ready to own your assigned work hours. Why Join Our Team? This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every day. Think you have the 5-star spark we’re looking for? Apply today! Compensation The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use Of Artificial Intelligence (AI) No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status This posting is for an existing vacancy. Pay Range $24 - $24 USD What We Offer Career Growth: An opportunity to learn new skills and explore various career opportunities. Learning & Development: A culture that promotes ongoing development. Recognition: Programs to recognize talent at all levels. Benefits: Medical, Dental, Vision, and other voluntary benefits; 401k with company match; PTO and more. About SPS SPS is an award-winning employer offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries. In North America, our services include Mailroom Management, Office Services such as Reception, Lobby Concierge, and Conference Room Management, and Document Processing Services. Our clients include companies in banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies. SPS is committed to delivering a high-caliber outsourcing experience and investing in the professional development of our employees with competitive benefits and diverse training programs. At SPS we promote fairness, inclusion, equity, and diversity in our hiring and employment practices. SPS provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Note: Some roles may have different benefit offerings for regular positions under 30 hours/week. Please inquire with Human Resources for details. Additional notes: To ensure a fair interview process, applicants may not use AI tools or real-time assistance during interviews. SPS team members may use transcription or note-taking technology to support accurate interview documentation. Privacy: To view our privacy policy, see Data Privacy Statement. Acknowledgement: By submitting an application, you certify that the information provided is true and complete and understand that false information may affect hiring decisions or lead to termination if employed. #J-18808-Ljbffr