Financial Advisor Associate - Springfield, Massachusetts

Job Title

This role works with TD Wealth prospects and clients to attract and retain clients by addressing their wealth management advisory needs. Meets with prospects and clients to analyze their financial information, including income, cash flow, assets and liabilities, analyzes and understands their short and long term financial goals, educates and advises prospects and clients regarding investment and insurance strategies and products, and recommends personalized/tailored investment and insurance strategies and products to meet their financial and wealth creation objectives.

Possesses broad knowledge, and the demonstrated ability to inform, educate and advise clients, with respect to financial analysis, financial markets, financial goals, investment and insurance strategies and products, and wealth management. Must also possess strong interpersonal skills in order to develop a thorough understanding of each client's individual circumstances and a lasting role as the client's advisor. As a fiduciary, this role will put the client's financial interests first when providing ongoing objective financial advice, long-term retirement planning, and annual reviews to determine if there have been changes in the client's financial status or goals or the need for different strategies or products. Responsible for all aspects of developing and maintaining client relationships by providing on-going consultation, advice, planning and day to day account servicing.

Relies on relationship building skills and the ability to influence in order to develop their client base and meet their assigned goals. Working within an assigned territory, this role will educate and coach Retail Store staff to identify referral prospects. The role will need to identify enterprise opportunities and engage key partners across the organization as appropriate/necessary.

Depth & Scope

• Serves as the primary relationship manager and financial advisor for TD Wealth clients with a Wealth management advisory need
• Develops, maintains and manages all aspects of the client's relationship with TD Wealth
• Works with prospects to attract and develop clients and address their wealth management advisory needs
• Analyzes client and prospect financial information, including income, cash flow, assets and liabilities, analyzes and understands their short and long term financial, goals/objectives, and circumstances to determine appropriate investment and insurance strategies and products and provides individualized financial advice to clients regarding same
• Builds a client base by acquisition of new clients on an ongoing basis
• Educates and advises prospects and clients regarding investment and insurance strategies and products
• Retains and grows client base through relationship management, ongoing communication and consultation with client, obtaining and analyzing up to date client information on an ongoing basis, and periodically analyzing and determining appropriate updates to client's financial planning as necessary and appropriate
• Recommends personalized/tailored investment and insurance strategies and products to meet client's financial and wealth creation objectives
• Meets quarterly and annual objectives
• Proficient in SalesForce, Money Guide Pro and other authorized software to effectively track client engagement and provide advice
• Ensures all new clients receive the complete on-boarding experience, which includes: A thorough client discovery leading to a truly exceptional client experience
• Completion of a financial needs analysis to provide objective, individualized goals based advice
• Completion of all requisite client onboarding documents
• Provides education, coaching, Wealth referral training, and ongoing feedback to Retail and Small Business staff
• Effectively implements a process to ensure every client receives periodic ongoing contacts and an Annual Client Review (ACR) meeting with an enhanced agenda focused on the client's overall wealth and financial planning needs
• Deepens wallet share by anticipating client needs and suggesting the most appropriate Wealth solutions
• Identifies opportunities within the portfolio and network to refer business to Retail and Small Business/Commercial Partners
• Executes in a manner that is compliant with regulations, policies and procedures
• Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, State Insurance Commissioners, NY Department of Financial Services, etc.)
• Ensures all Continuing Education requirements are attained
• Responsible for understanding and adhering to TD Bank & TD Wealth Policies and Procedures
• Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
• Develops understanding of client's assets and transitions higher threshold clients to appropriate HNW Wealth partners, as needed
• Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team
• Contributes individually, as a team member and as a mentor to new FAAs, to ensure strong performance, collaboration and enthusiasm
• Represents TD Wealth to the general public in a professional manner
• Demonstrates involvement in the community and support for TDBG charity and community initiatives

Education & Experience

• Bachelor's degree strongly preferred
• 1+ years of relevant work experience in the financial services industry, relevant college degree or completion of the FA Trainee program
• SIE & Series 7 required
• Required to have L&H and Series 66 (or equivalent) or the ability to obtain all within the Licensing and Registration Schedule
• Self-directed, with strong ability to plan own activities to achieve sales and referral goals
• Comprehensive understanding of wealth products and services
• Strong verbal and written communication skills
• Strong organizational and time management skills
• Ability to travel within assigned market to meet prospects, clients and partners five days a week
• Ability to commute within assigned territory
• Understanding of wealth management business development techniques
• Understanding and experience interacting with retail and small business banking clients
• Consultative sales experience required
• Ability to establish relationships and partner effectively with other departments

OCC

• This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.
• Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.
• Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position.

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Continuous
• International Travel Occasional
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Occasional
• Squatting Occasional
• Bending Occasional
• Kneeling Occasional
• Crawling Occasional
• Climbing Never
• Reaching overhead Occasional
• Reaching forward Occasional
• Pushing Occasional
• Pulling Occasional
• Twisting Occasional
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous