Document Clerk & Administrator

Bob Smith BMW-MINI is a family-owned and operated dealership with one mission: build a workplace people genuinely love. Our culture is our competitive advantage.

As a Finance Document Processor , you'll play a key role in ensuring accurate, timely processing of funding documents and DMV paperwork while keeping every transaction compliant with state and federal regulations. You'll work closely with our sales and business office teams to deliver a seamless customer experience.

Bob Smith BMW-MINI is open seven days a week; availability for some nights, weekends, and holidays is required.

WE OFFER

Competitive Compensation

Family-owned/operated

New state of the art building with updated technology

Flexible schedule


Bonus incentives

Tenured management team


Medical, Dental, Life, Disability and Cancer Plan

401K

Paid Vacation

Training

Career Development

Corporate vehicle lease program

Multi-year Center of Excellence Recipient

High Volume Store

RESPONSIBILITIES

1. Document Processing
   • Review and process funding documents, ensuring accuracy and completeness.
   • Prepare and submit DMV paperwork, including title and registration forms, in accordance with state-specific requirements.
   • Verify that all customer information, vehicle details, and financial data are correctly documented.
   • Ensure all documents are signed, dated, and filed appropriately.
2. Compliance
   • Stay up-to-date with state and federal regulations related to vehicle sales, financing, and DMV processes.
   • Ensure all paperwork adheres to compliance standards, including privacy laws, lending regulations, and dealership policies.
   • Identify and report any discrepancies or potential compliance issues to the appropriate department.
3. Coordination and Communication
   • Coordinate with the business office to ensure timely funding from financial institutions.
   • Liaise with sales representatives to ensure all necessary documents are collected and processed.
   • Communicate with customers to clarify any document-related queries and provide assistance in completing paperwork.
4. Customer Service
   • Provide excellent customer service by guiding customers through the document processing phase of their vehicle purchase.
   • Address customer concerns related to paperwork and documentation in a professional and timely manner.

COMPENSATION

The Finance Document Processor & Administrator Position has a Pay Scale consisting of the following elements and ranges: wages include Base Hourly Compensation of between $25 and $27. The position may also pay commission compensation which is based on the value or amount closed of vehicle protection products that may range from $0.00 (if no sales are made) without any fixed upper limit other than sales performance.

QUALIFICATIONS

Reliable, punctual, and takes direction well.

High school diploma or equivalent; additional certifications in automotive, finance, or compliance are a plus.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Excellent communication and interpersonal skills.

Familiarity with dealership management systems and document management software is preferred.

Proficiency in using document management software and dealership management systems.

Exceptional attention to detail and accuracy in processing documents.

Understanding of state and federal regulations related to vehicle sales and financing.