Director Strategic Partner Execution Management

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Director Strategic Partner Execution Management is a strategic leadership role responsible for leading the team that supports assigned partner portfolios across Distribution Partners and partners with direct agreements with Lumen. This leader is accountable for defining and evolving the operating model, team priorities, and performance framework that enable partner performance at scale. The role oversees a team of Strategic Partner Execution Managers who own the operational strategy for assigned partner portfolios, while working in close alignment with Partner Management organization and leadership, which maintains primary ownership of the partner relationship, sales strategy, and growth objectives. The Director Strategic Partner Execution Management is responsible for building a high‑performing organization that drives operational excellence, revenue retention, partner effectiveness, and scalable execution across a complex partner ecosystem. This role’s performance is measured against aggregate partner outcomes, team results, and business impact. The ideal candidate brings strong people leadership, partner acumen, operational strategy expertise, and cross‑functional influence, with the ability to turn business priorities into measurable execution plans and sustained performance improvements. The Main Responsibilities Team Leadership and Organizational Development: Lead, coach, and develop a team of Strategic Partner Execution Managers, establishing clear expectations, performance standards, and development plans that build a high‑performing organization. Partner Performance Strategy: Define the strategic direction, operating priorities, and performance framework for the team’s assigned partner portfolios, ensuring alignment to billed revenue objectives, partner needs, and business goals. Operational Model Ownership: Design, implement, and continuously improve the operating model used to support partner portfolios, including workflows, governance, escalation paths, business review cadence, and cross‑functional engagement. Revenue and Business Outcome Accountability: Drive team execution against business outcomes tied to billed revenue retention, growth, partner effectiveness, and operational health across the supported partner base. Cross‑Functional Executive Leadership: Partner closely with Sales, Finance, Legal, Sales Operations, IT, and other internal stakeholders to remove systemic barriers, align priorities, and improve operational execution in support of partner and revenue objectives. Partnership Alignment: Work in close alignment with Partner Management organization and leadership and engage C‑ and VP‑level operational leaders at partner companies to ensure strong coordination between relationship strategy, sales priorities, and operational execution. Insights and Performance Management: Establish reporting, dashboards, and performance reviews that provide visibility into portfolio trends, operational risks, team effectiveness, and opportunities for revenue improvement. Continuous Improvement and Scale: Identify, prioritize, and lead initiatives that improve partner experience, increase internal efficiency, and create more scalable and consistent support models across partner portfolios. What We Look For in a Candidate Strong people leadership skills, with experience leading high‑performing teams in complex, matrixed environments. Strategic and operational mindset, with the ability to translate broad business goals into clear team priorities and execution plans. Strong executive presence and communication skills, with the ability to influence senior stakeholders, including C‑ and VP‑level operational leaders at partner companies, and drive alignment across functions. Demonstrated ability to use data, reporting, and business insights to manage performance and improve outcomes. Strong organizational discipline, sound judgment, and the ability to manage multiple priorities across a large and complex partner ecosystem. Commitment to partner experience, operational excellence, and continuous improvement. Preferred Qualifications Bachelor’s degree or equivalent experience in business, sales operations, partner management, or a related field. 7-10 years of experience in partner‑facing leadership, business operations, sales operations, partner performance, or related roles—preferably within telecom or technology. Experience leading teams that support high‑value partner portfolios, indirect channels, distribution partners, or direct‑agreement business models. Strong understanding of revenue drivers, partner business models, and performance‑based operating frameworks. Proficiency with Salesforce, Excel, and business intelligence/reporting tools such as Power BI or Tableau. Experience driving cross‑functional change, process improvement, and scalable operating models in a large enterprise environment. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

• 159,670 - $212,893 in these states: CO HI MI MN NC NH NV OR RI
• 167,273 - $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job‑related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. To ensure broad access, we will consider for employment qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit the provided link. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. #J-18808-Ljbffr Lumen