Sales Manager

Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

At the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!

The Sales Manager is responsible for driving revenue growth through proactive sales efforts, relationship building, and strategic market positioning. This role focuses on securing group and event business opportunities to maximize occupancy, ADR, and overall hotel profitability. The Sales Manager represents the hotel within the Austin market and works collaboratively with the leadership team to achieve quarterly and annual revenue goals.

Key Responsibilities

• Identify, solicit, and secure new corporate, group, and leisure business.
• Maintain and grow existing accounts through consistent relationship management.
• Develop and execute a strategic sales plan aligned with hotel revenue goals.
• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends and competitor activity within the Austin hospitality market.

Client & Community Engagement

• Conduct property tours for prospective clients.
• Schedule weekly appointments with past, current, and prospective clients.
• Represent the hotel at networking events, trade shows, and community functions.
• Build strong relationships with local businesses, event planners, and organizations.
• Partner with the Convention & Visitors Bureau and local tourism entities.

Contracting & Negotiation

• Prepare proposals, contracts, and rate agreements.
• Negotiate pricing and terms to maximize profitability while maintaining competitiveness.
• Ensure accurate documentation and follow-through of all group and event bookings.

Internal Collaboration

• Work closely with sales director and revenue manager to align pricing and inventory strategies.
• Coordinate with sales coordinator to ensure seamless execution of group and events.
• Participate in weekly revenue and strategy meetings.
• Represent the sales team and hotel as a leader, in professionalism, collaboration, and hospitality.

Reporting & Administration

• Maintain accurate account records and activity in CRM systems.
• Prepare weekly sales reports and pipeline updates.
• Track performance metrics and adjust strategies as needed.
• Communicate and collaborate effectively with sales director and other sales team members.

Qualifications

• 2+ years of hotel sales experience preferred (upscale or lifestyle hotel experience a plus).
• Strong knowledge of the Austin market.
• Proven track record of meeting or exceeding revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Experience with CRM and hotel sales systems (e.g., Choice Advantage, Delphi, etc.).
• Self-motivated, goal-oriented, and highly organized.

Core Competencies

• Relationship-driven and client-focused
• Strategic thinker with strong business acumen
• Professional presence and networking ability
• Results-oriented with a competitive drive
• Strong attention to detail and follow-through
• Effective time-management skills

Compensation & Benefits

• Competitive base salary + performance-based commission structure
• Health, dental, and vision benefits
• Paid time off
• Hotel discounts and brand benefits
• Career growth opportunities within the organization

Compensation:

$65,000.00 - $75,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.