Executive Director - Senior Living

At HumanGood, we believe everyone should have the opportunity to live their best life. As one of the largest nonprofit senior living housing providers, we are dedicated to inspiring well‑being and purpose every day, for our residents and for our team members. We’re looking for an Executive Director (ED) to lead The Terraces at Los Altos (TLA), a vibrant Life Plan Community known for its beautiful campus, engaged and accomplished residents, and culture of connection, well‑being, and lifelong purpose. As an ED, you’ll have the opportunity to inspire excellence across the community while leading a mission‑driven team dedicated to helping older adults live their best lives. Compensation $190-225K base salary + significant performance-based bonus What You’ll Do As Executive Director, you’ll be at the heart of TLA—overseeing daily operations, setting the tone for resident and team member experiences, and ensuring we deliver the highest level of service while meeting financial and operational goals. Typical responsibilities include: Lead the planning process to develop goals for quality care, team member retention and financial performance; Manage the day‑to‑day operations of the community; Prepare annual budgets for approval by Senior Regional Management; Represent community at community meetings and promote programs through various news media; Monitor performance for achievement of goals and for improvement, and take corrective action when necessary; Function as Compliance Liaison and ensure that Compliance Program and Corporate Compliance Agreement (CCA) requirements are met in the facility; Serve as the campus risk manager, working with the corporate risk manager and corporate risk management committee to develop and manage a campus risk management program to identify, assess, and mitigate actual and potential losses and exposures across all levels of care. Service Quality Coordinate the operations and delivery of services by the departments of the Community; prepare, plan, and execute the policies for the services offered; Insure programs to enhance the welfare of residents; communicate with the Resident Council; assist in resident assessment and care planning; counsel and respond to requests and/or complaints from residents; advise and receive information from families; Monitor the community environment to provide residents quality services, medical/nursing care, dignity and comfort in the least restrictive environment; Promote the health and welfare of the residents; assist in the development of programs and coordination of services; assist residents’/family members with financial questions, including endowments and trusts and related problems when necessary, in partnership with company mission; Comply with company mission standards in preparing for and responding to annual State Surveys resulting in no deficiencies for sub‑standard care; Promote and protect the rights of each resident; Actively participate in Resident Review, Safety Committee and other sub‑committees as assigned. Operational and Financial Effectiveness Provide leadership in all aspects of management of the Continuing Care Retirement Community, including final supervision of all Community department heads; Assist in monitoring/managing the financial condition of the Community; estimate present and future financial needs; review and analyze the financial position and related matters of the Community; prepare, administer and monitor the company mission approved operational budget and capital budget; Approve all Community invoices; Oversee the maintenance of records including resident status reports, Retirement Community Statistics, Daily Census, Meal Comment Cards, invoices, budgets, etc.; Direct local fundraising and endowment development in partnership with company mission; Assist in development of the strategic plan and oversee development, and implementation of various Community systems and functions; Oversee and coordinate marketing efforts with Seniority, Inc.; and be responsible for the Community admissions program; oversee and interview prospective residents; Promote favorable public relations, open communications and goodwill with residents, family members and volunteers; Participate in the management of projects including planning, bidding, coordinating of contracted services and monitoring of budgets; assist in planning future development, expansion and renovation, in partnership with the company mission Operations Assistant Vice President of Facilities and the CapEx Committee; Perform other related essential duties as assigned. Professional Development Participate in Corporate Operations Administrative Councils, Operations Community Resource Team and other company mission committees’/task forces as assigned; Remain current on legislation and regulations that may impact Community operations and ensure regulatory compliance; direct all records/reports required by licensing agencies; maintain effective working relationships with representatives of State and local agencies, industry peers, and others involved in government; Attend and participate in local, state and national association meetings; maintain current education related to trends, new practices or designs for caring for residents. Supervision/Leadership Lead staff to achieve community, function and company performance goals. Ensure quality recruiting, hiring, development and retention practices consistent with company procedures and standards. Assign, review, plan and coordinate the work of other team members. Delegate and oversee the results of delegated work to staff. Recommend and approve discipline, dismissal, transfer or promotion of team members. Assess the work of team members and write performance appraisals. Administer pay, rewards and recognition within company guidelines that support individual and team performance toward achieving shared goals. Analyze problems that arise in the areas under supervision and implement solutions. Effectively communicate in all written and verbal forms of communication. Create an environment for staff that honors, respects and values their opinions and suggestions; demonstrate fair treatment and ethical business practices; support staff development and reward achievement. To Be Successful in This Role, You Should Have the Following We’re seeking a compassionate, mission‑driven leader who brings strong operational expertise and a passion for service. You’ll thrive here if you balance big‑picture vision with day‑to‑day execution and enjoy building connections with people. At least 5 years of senior‑level experience in senior living administration or related field. Current NHA Certification (required for the Skilled Nursing department). Current RCFE Certification—ability to act as licensed Administrator for Residential Living, Assisted Living, and Memory Care. A bachelor’s degree in a related field (business, social work, gerontology, public administration, etc.); a master’s degree is strongly desirable. What’s in It for You At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Benefits Health, Dental and Vision plans – start the 1st of the month following your start date. 20 days of paid time off (increases with years of service), plus 7 company holidays. 401(k) with up to 4% employer match and no waiting on funds to vest. HSA option with employer contribution. Tuition Reimbursement and continuing education programs. $25/line unlimited cell phone plan (plus taxes and fees). Cell phone stipend. 5-star employer‑paid employee assistance program. And as team members support residents, HumanGood supports team members. Here, you’ll have the benefits and compensation you need to build a secure life for your family and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You’ll make a difference by helping our team members and our residents realize their full human potential. #J-18808-Ljbffr HumanGood