Administrative Assistant

Service Coordinator / Administrative Assistant

Onsite

Job Summary:

We are seeking a detail-oriented and customer-focused Service Coordinator / Administrative Assistant t o support the Service Planning team. This role is responsible for coordinating customer requests, scheduling appointments, maintaining records, communicating with contractors, and providing administrative support to ensure projects and service activities run smoothly. The ideal candidate is adaptable, flexible, organized, and thrives in a team-oriented environment.

Key Responsibilities:

• Answer and respond to customer calls and inquiries professionally.
• Coordinate and schedule service appointments and work orders.
• Work with external contractors to arrange and track service activities.
• Maintain, update, and manage spreadsheets, reports, and service records.
• Track follow-up actions and ensure timely completion of customer requests.
• Provide administrative support to Service Planners and assist with daily operations.
• Schedule meetings, manage calendars, and support special projects as needed.
• Perform general administrative duties, including data entry, filing, and document management.

Required Qualifications:

• 8+ years of administrative, coordination, or customer support experience.
• Strong communication, organizational, and multitasking skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and customer service mindset.
• Team-player attitude with a willingness to support others.