Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for James Manley - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

ABOUT OUR AGENCY:
If you're looking for an agency where relationships matter, community comes first, and your growth is genuinely supported, you'll feel right at home here. Our State Farm agency has proudly served the Newburgh community for over 35 years and is built on a foundation of trust, service, and helping people protect what matters most.

Our agent is a graduate of Mount Saint Mary College and has spent his entire career with State Farm, beginning as a team member while still in college before opening his own agency. Today, he leads a team of five who are passionate about serving customers and making a positive impact in the community.

Giving back is an important part of who we are. We actively support organizations such as Meals on Wheels of Greater Newburgh and the Police Unity Tour, along with other local charitable and community initiatives. We believe the same care and commitment we show our community should be reflected in how we support our customers and team members every day.

Our culture is best described as "work hard, play hard." We maintain a relaxed, supportive environment while staying focused on achieving goals and delivering exceptional service. Teamwork, communication, and personal accountability are key to our success, and we work together to help each other grow.

We offer a 401k, health benefits, work life balance, team-based bonus opportunities, professional development, and the chance to build valuable sales, relationship-building, and leadership skills. We're looking for a motivated self-starter who enjoys connecting with people, building relationships, and creating opportunities. The ideal candidate is driven, confident, and brings a positive attitude to work each day.

If you're looking for a career where your effort is recognized, your growth is encouraged, and your team feels like family, we'd love to meet you.